Operations Coordinator
Description
About Humble Bundle:
Humble Bundle sells video games, ebooks, software, and other digital content. Our mission is to support charity while providing exciting content to customers at great prices. We launched in 2010 with a single two-week Humble Indie Bundle, but we have humbly grown into a store full of games and bundles, a subscription service, a game publisher, and more. We have raised $255 million for charity and counting.
Position Intro:
This role will work with other departments to ensure products are live for sale and promotions are implemented in a high level of quality and presented to the customer clearly. You will be the primary or secondary contact for all elements of implementation of a promotion, in charge of ensuring the terms of the sale are in line with terms negotiated with third party content creators. This is a temporary (approximately 3 months), full-time role, requiring approximately 40 hours per week, with compensation based on an hourly rate. There is an opportunity for extension and conversion to becoming a full time, permanent employee.
Supervision Exercised: Individual Contributor, regularly leading implementation on product bundles, choice membership, and store promotions as well as store inflow.
Responsibilities:
- Assisting in the production of bundles, choice membership, and store products and promotions
- Awareness of interaction between bundle and choice promotions and store sales
- Closely supervising product launch dates and timelines
- Preparing assets and content from creators, publishers, and charity partners.
- Communicating clearly to key team members - keeping them up to date on individual promotion progress
- Applying inventory systems to organize and track materials for processing
- Quickly adjusting to dynamic workflows and protocols
- Collaborating with Business Development, Creative, Product, and Engineering to improve current designs and workflow
- Representing Product Operations interests in cross-functional situations
Required Experience:
- Bachelor’s Degree in fields relating to business management/operations, communications, engineering or product design or 1-2 years of experience in equivalent role in product operations and/or project management
Knowledge, Skills & Abilities:
- Basic HTML/CSS knowledge
- Excellent written and verbal communication skills
- Strong organization skills and great attention to detail
- Ability to work under pressure in a fast-paced and high-volume environment
- Strong knowledge of G Suite
- Great teammate with a positive attitude
Bonus Points
- Experience with Photoshop and/or Sketch, Microsoft Excel, Python
- Familiarity and/or understanding of various gaming platforms
- UNIX command line knowledge
Work Environment:
- Work Schedule: 40 hours per week, M-F. There is no expectation for this role to work weekends, holidays, or odd hours.
- Travel Requirements: No travel is required for this role.
- Physical Requirements: There are no physical requirements for this role.
- Work Model: For applicants who reside in or around Los Angeles, New York, or London, there may be a requirement to go into our offices 1-2 days per week. For others located in different areas around the world, this position will be remote. There is a strong consideration for applicants who are based in the Pacific time zone.
Humble Bundle offers competitive salaries in addition to robust health and wellness focused benefits including medical, dental, vision, life and disability benefits; Flexible Spending accounts, 401(k) with company match, an Employee Stock Purchase Plan, Pregnancy and Parental leave, Family Planning Support via Maven, Flexible Time Off, Volunteer Time Off, Fitness Reimbursement as well as employee-focused engagement and education programs, including Employee Resource Groups and company-sponsored events. If you’re seeking a dynamic work environment where you can see the direct impact of your performance, then Humble is the place for you.
Ziff Davis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary Disclosure: Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base pay for this position ranges from $25-31/hour, plus incentive compensation (for eligible roles only), 401K with company match, medical, dental, vision, and life insurance, short and long-term disability, and a flexible time off policy.