Tyler Technologies Careers

Description

• Design new user flows and interfaces for current and future applications by leveraging goals and insights gathered in collaboration with product teams and UX researchers.
• Lead visual design efforts from early research through final developer handoff, adhering to Tyler’s design system to ensure consistency across all applications.
• Develop interactive prototypes and detailed user flows using a variety of design tools to support usability testing and streamline developer handoff.
• Assist in planning, ideating, and  facilitating user sessions to gather insights, validate design decisions, and enhance the overall user experience; demonstrate familiarity with user-centered design and collaborative discovery methods.
• Collaborate closely with UX Designers, product managers, researchers, software developers, and members of the Product Strategy team to solve product challenges and align goals; occasionally partner with sales and demo teams to support product storytelling and user value alignment. 
• Promote design consistency across Tyler products by actively contributing to shared design guidelines and collaborating closely with developers.
• Maintain visibility into design decisions across divisions and confidently present UX recommendations in discussions; clearly articulate design rationale to stakeholders, advocating for user-centered solutions that align with broader product goals.
• Participate in design feedback sessions by sharing works in progress, offering constructive feedback to peers, and incorporating feedback into your own work.
• Actively participate in creating user personas, mapping user journeys, and refining designs through iterative usability testing, ensuring product decisions are informed by evidence and aligned with accessibility and industry best practices
• Solve complex and ambiguous design problems by applying existing research, understanding technical constraints, and confidently navigating uncertainty to deliver practical, user-focused solutions

• Bachelor’s degree in Interaction Design, Graphic Design, Computer Science, Human-Computer Interaction, or a related field; or equivalent professional experience
• 2+ years of experience in user experience (UX) and user interface (UI) design
• Proven ability to understand user needs and translate them effectively into product designs 
• Experience working in project management methodologies and integrating UX design throughout the project lifecycle; able to collaborate closely with developers to understand technical constraints and ensure design solutions are both user-centered and technically feasible; familiarity with front-end development principles is a plus.
• Familiarity with UX methodologies and collaborative, cross-functional design teams
• Demonstrated skill in designing user flows, wireframes, and prototypes within reasonable timeframes
• Technical proficiency in building iterative, working prototypes
• Basic understanding of accessibility principles in design, including familiarity with WCAG and Section 508 guidelines
• Experience utilizing design systems to ensure consistency and efficiency
• Strong interest in human behavior, cognition, and user limitations to inform design decisions
• Ability to stay current with evolving technological trends in product design and web/mobile development, with discernment between transient fads, mainstream trends, and forward-looking innovations
• Excellent problem-solving, logical reasoning, and time management skills, with the ability to formulate effective questions to identify root causes of problems, prioritize and manage multiple tasks in a fast-paced, technical environment
• Effective verbal and written communication and interpersonal skills, including negotiation capabilities to balance design goals, user feedback, business and technical constraints
• High attention to detail and the ability to work both independently and collaboratively within a team