Helpdesk Technician (Part-Time)
Description
Sumitomo Electric U.S.A. Holdings, Inc. (SEUHO), a Sumitomo Electric Group company, is looking for a part-time Helpdesk Technician in our San Marcos, CA. This person will provide support on IT related tasks and is part of the SEUHO-IS helpdesk. This person will report into the IS Manager.
Job Duties and Responsibilities
- Assist in resolving hardware/software issues for end users.
- Work on IT projects as directed by management.
- Assist in technical upgrading and maintaining desktop systems.
- Assist management in creating training materials pertaining to computer troubleshooting and usage.
- Install hardware (computers, monitors, servers, UPS, routers, switches, etc.).
- Manage all equipment and perform periodic inventories as required.
- Troubleshoot mobile devices, and configure new devices.
- Install and configure computer systems, phones, and applications within the company.
- Collaborate with internal staff to define PC replacement project requirements and scope, while assisting in the preparation of project documentation and schedules.
- Support the monitoring and tracking of project progress and address any issues that arise.
Qualifications
- Studying in Computer Science, Information Technology, or a related field.
- Accuracy, attention to detail, and the ability to multi-task.
- Effectively present information and respond to questions from users and business partners.
- Organizational and time management skills sufficient to independently establish priorities and coordinate and complete competing projects within set timeframes.
- Work well independently as well as part of a team.
The compensation range for this position is between $20 to $25 per hour.
Compensation may vary depending on a number of factors, including a candidate’s experience, qualifications, skills, competencies and location. Base pay is one part of the total compensation and benefits package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives.
About Sumitomo Electric Group
Sumitomo Electric Industries, Ltd. is a recognized global technology leader with over 280,000 employees working at around 400 group companies in 40 countries. Building on more than 120 years of innovation, today Sumitomo Electric is engaged in diversified business activities that support people’s daily lives and industries in five business segments: automotive, infocommunications, electronics, environment & energy, and industrial materials. To learn more about Sumitomo Electric, please visit https://sumitomoelectric.com. You can watch videos from our past interns and corporate profile from our YouTube Channel (https://www.youtube.com/user/SumitomoElectric/). Follow us on LinkedIn (https://www.linkedin.com/company/sumitomo-electric).
SEUHO is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, disability, age, genetics, protected veteran status, or any other characteristic protected by law.