National Account Manager

Sales United States


Job Description Overview:

The National Account Manager’s goal is to maintain positive working relationships with customers while growing the ASUS business above industry growth rate. The National Account Manager functions as a liaison between client companies, account executive, and operations staff. The National Account Manager works in conjunction with account executive and senior account executive to support business development and client retention for the specified geographical region. 


Essential Duties and Responsibilities:

  • Sales and Inventory Management:
    • Weekly Sales and Inventory report analysis
    • Provide recommendations to accounts and Product Management based on model performance
    • Arrange and coordinate schedules and appointments for account executive
  • Coordinate and arrange weekly/bi-weekly/ and monthly scheduled meetings with each account
    • Take the lead on the call when management is not available
    • Take notes and create action items from meeting to be completed in 24 hours
  • Assist in setting up new items at account via the accounts preferred format
  • Training and Trade Show Events:
    • Coordinate with marketing the needed materials for the event
    • Project manage from start to finish
    • Ability to present to large groups on ASUS products
  • Competitive Analysis: Track promotions of competition at selected accounts
  • Ask detailed questions to account to better understand competitions performance
  • Market Analysis: Read NPD monthly reporting to understand the market and help provide recommendations to accounts based on market data
  • Work with ASUS partners: Intel, Microsoft and NVIDIA to create win-win opportunities
  • Customer Service - Escalate customer service issues and create a closed loop to satisfy end consumer and retailer
  • Actively utilize to track account activity and performance
  • Work with Marketing to create marketing solutions to support accounts and closely manage marketing timelines set by accounts
  • Drive each account to place ASUS products in ad - ensuring they have the proper messaging and images
  • Work with Product Management team to secure shelf placement and marketing support within the ROI guidelines controlled by the product management team
  • Forecast Management:
    • Input forecast to Product Management team
    • Track delivery schedule to meet forecast request
    • Communicate to account any deviations from forecast
    • Request POs based on forecast
  • Maintain good attendance and punctuality
  • Perform other job duties as assigned*

Required Qualification:

Years of Education

  •  Bachelor's degree (B.A./B.S.) in related field or equivalent – preferred College GPA above 3.0

Work Experience

  • Minimum of 5 years of Consumer Electronic industry experience – preferably as an account manager or retail buyer

Knowledge and Skills

  • Intermediate experience with Word, Excel, and PowerPoint
  • Ability to multi-task and manage work flow priorities
  • Confidence to speak in front of large groups or senior management
  • Focused on taking initiative to solve problems and create positive results
  • Strong communication skills via email, phone, and face to face within ASUS and external partners
  • Excellent written and verbal communication skills in English


Preferred Qualifications:

  • Technical understanding of computers/tablets is a plus
  • Experience with various Regional Retailers and ECommerce is a plus


Working Conditions:

  • 15% - 25% domestic travel