Program Coordinator (Windsor, Ontario Canada)
Job ID 2024-7408
Description
WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.
overview:
WebMD Health Services (WHS) is a division of WebMD whose mission is to provide expert guidance that inspires people to take charge of their health. We do this by helping people understand their health risks, make smart health care decisions, and take active steps toward living healthier lives. Our health, wellness and transparency services power programs from employers, health plans and government organizations are delivered online, onsite, and telephonically. Learn more at webmdhealthservices.com.
WebMD is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
Position Description:
The Dedicated Well-being Program Coordinator (PC) will work collaboratively with their internal WebMD account team and the client’s designated wellness team to raise awareness of the wellness products, services and engage employees in the wellness offerings.
The PC will sit onsite at the client location in Windsor, Canada and will travel to neighboring facilities for program promotion and employee engagement. The wellbeing coordinator will lead wellbeing initiatives supporting both unionized and non-unionized employees.
The successful candidate will be a high energy self-starter with a background in health promotion, community health, exercise physiology, and/or nutrition with a drive and passion to promote employee wellbeing. This individual must be creative and able to successfully engage and lead the employees in the wellness program.
In this role you will:
- Lead in person/virtual wellness events & activities for Canada in alignment with the client’s global schedule
- Increase awareness and engagement in the company-wide wellness programs and resources
- Track activity completion and participant feedback following wellness events & initiatives
- Lead efforts to build and maintain a local Wellness Champion Network
- Support Wellness Champions in creating a culture of well-being at the worksite level
- Report program updates and outcomes to the client's Wellbeing Lead
- Serve as a liaison with local and government health and wellness agencies to promote programs and share information
- Share wellness updates, events, reminders on internal communication channel(s)
- Create and send well-being communications (i.e., weekly, monthly, ad hoc based on specific events)
- Work with internal company medical on initiatives or information sharing as approved by client’s HR/Health & Safety or WebMD team
- Adhere to all federal and provincial legislative and legal requirements
- Assist with day-to-day delivery of established programs with direction from the client and WebMD account team
- Conduct ongoing program performance review and strategy support
- Other duties specific to the account as designed by the client or WebMD (e.g. conduct biometric screenings or other in-person health assessments, support fitness centers, etc.)
qualifications, skills and experience:
- BS/BA Required, MS/MBA differentiator.
- Minimum of 2 years Wellness Coordinator or similar client-facing experience required.
- Minimum of 2 years delivering well-being information products and services required.
- Demonstrated ability to successfully manage relationships with client stakeholders in a dynamic environment.
- Familiarity with MS Office suite including Word, PowerPoint, and Excel.
preferred:
- Experience working in a manufacturing environment
- Experience working with local health units
- Experience managing a Wellness Champion Network
- Professional Wellness Certification(s)
As a member of WebMD Health Services, you may have access to confidential and sensitive information (including Protected Health Information) that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.