Business Solutions Manager
Description
Overview:
The Business Solutions Manager is a core part of a growing performance and tooling team. A successful candidate will deeply understand data structures and data architecture, and be able to design, build, and maintain technical solutions and applications to meet evolving business needs. This role is a hands-on contributor responsible for delivering both ad hoc and long-term tooling to improve business processes, as well as leading a small team of developers/analysts. They develop and automate data-driven applications and reports using analytical software, scripting, and low-code platforms to produce and maintain dashboards, internal tools, prepare reports, and evaluate outcomes. They then use strong communication skills to present these solutions to internal and external stakeholders, ensuring correct interpretation and adoption of the tools.
This role is an accountable project owner for the implementation of an evolving roadmap of tooling and process enhancements. They will work with a small team to prioritize tasks and set project timelines, balancing time-sensitive needs while also helping to design and develop longer-term solutions to analyze performance, identify opportunities for optimization, and mitigate risks. Since tooling and data automation is an important aspect of the job, technical and analytical skills are important as well as the ability to meet deadlines and lead a team
Transdev is proud to offer:
• Competitive compensation package of minimum $87,360 – maximum $96,096
Benefits include:
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
• Competitive compensation package of minimum $87,360 – maximum $96,096
Benefits include:
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
The above listed benefits are the Corporate office policy. Benefits vary by location
Key Responsibilities:
- Manage a team of 2-5 people to build and maintain analysis tools, dashboards, and internal applications that provide unique insights and automate key metrics and workflows.
- Act as the product owner for all team-built solutions. This includes meeting with users to understand their needs, prioritizing improvements, and managing the entire product lifecycle from ideation to maintenance
- Define and prioritize the team's roadmap, balancing urgent ad hoc analysis with long-term strategic projects to deliver both immediate value and scalable solutions
- Develop, build, and maintain technical solutions that streamline data flow and automate workflows, including developing and maintaining integrations between diverse systems using RESTful APIs
- Ensure the scalability and reliability of all tools and processes, guaranteeing frustration-free, customer-centric experiences for both internal and external users
- Analyze operational data and report on key metrics and trends to inform business decisions and measure the impact of implemented changes
- Manage and implement SSO integrations with third-party tools as needed.
- All other duties as assigned
Required Education and Experience:
- Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Information Systems) or equivalent skilled trades training and experience is preferred
- 3+ years of experience building data-driven systems, with strong knowledge of data modeling and relational database management systems (RDBMS)
- Proficiency in database query languages (e.g., GoogleSQL)
- Experience with low-code platforms (e.g., Retool, AppSheet) and scripting languages like Google Apps Script/JavaScript
- Experience integrating software and tools using RESTful APIs, with a strong understanding of API documentation and web service preferred
- Familiarity with Single Sign-On (SSO) protocols (e.g., SAML, OAuth 2.0) and managing SSO integration preferred
- Experience implementing or maintaining SaaS tools (e.g., UKG, Rippling) preferred
Required Knowledge Skills and Abilities (KSAs):
- Strong Google Workspace Proficiency (especially Google Sheets and Apps Script)
- Ability to work independently to accomplish an extensive project roadmap.
- Deep understanding of spreadsheet functions and formulas.
- Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
- Ability to build and maintain data-driven applications and dashboards
- Strong written and oral communication skills; excellent presentation skills.
- Ability to organize and perform work efficiently; strong attention to details
- Strong team mentality.
- Ability to own either all, or part of a project or process.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
- Ability to write reports, business correspondence, and procedure manuals
- Must maintain regular and acceptable attendance.
- Travel up to 10% of the time
- Ability to work in a fast-paced constantly evolving environment
Physical Requirements:
- Frequent standing, walking, sitting,
- Use hands to finger; handle, or feel; and talk or hear;
- Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
- Most work is accomplished indoors; and
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
Pre-Employment Requirements:
- All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
- Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.
- Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
- Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.
- Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it’s required
- If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
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