Special Events and Detour Supervisor
Description
We are Now Hiring a Special Events and Detour Supervisor in Las Vegas, Nevada!
Transdev is proud to offer:
- Pay rate: $27 an hour.
- Great benefits including health, vision, dental insurance, and 401K.
- Life insurance, Disability insurance, and Paid Holidays
- Employee Assistance Program
- Career Advancement Opportunities
View Transdev's Purpose and see how we make a difference follow this link: https://youtu.be/ilO5cv0G4mQ
Responsibilities:
Special Events, Game Day Service and Detour Supervisor unique role compasses the Southern Nevada public transportation through the rigorous entertainment capital of the world. The Special Event, Game Day Service and Detour Supervisor provides above and beyond leadership on a day-to-day basis. With a growing valley and entertainment capital in southern Nevada, this role specializes in the movement of the community within this transit system through logistical planning, organizing and implementation of designed routes in partnership with the Regional Transportation Commission (RTC) when special events and detours arise daily. The Special Event, Game Day Service and Detours Supervisors will provide overall leadership, guidance and real-time support for all employees and the growing ridership throughout southern Nevada. As for Game Day Service, the Special Events, Game Day Service and Detour Supervisor, in conjunction with the Regional Transportation Commission (RTC), provide specialized shuttle service for all sports and entertainment enthusiasts. Game Day Service Supervision will strategize, prioritize, executes, and deliver reliable service to and from all sports and entertainment events that the Game Day Service shuttle service provides.
- Objectively disseminating client-focused technologies while interactively incepting reliable catalyst for change.
- Design and logistical observation on action planning preparation for Special Events, Game Day Service and Detours.
- Data input and investigation of Additional Service, Game Day Service and Special Event Additional Service Monthly Report.
- Game Day Service leadership and point of contact.
- Special Event leadership and point of contact.
- Detour and Stop Closure investigation, observations, and logistical planning.
- Assist with Special Events, Game Day Service and Detour training courses for all operators and staff.
- Proactively seeking out and helping to initiate special events and game day service improvement projects.
- Assist operators with on-time pullouts.
- Ensure pre-trip inspections comply with performance expectations and vehicles meet appearance standards.
- Help achieve maximized on-time performance and productivity through service adjustments.
- Make regular observations of operators to ensure high quality service provision.
- Observes driving skills and work habits of drivers in the field.
- Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
- Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
- Assist operators with service or passenger problems.
- Conduct road observations according to client and local policy.
- Monitor street operations for on-time performance and schedule adherence.
- Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards, and provide feedback to be incorporated into daily operations procedures.
- Responsible for onboard evaluations, trail checks, drive cam, zonar and mentoring/coaching drivers.
- Will serve as a Shift Manager when not performing SD&D Supervisor
- Provide Oversight and issue disciplines as needed.
- Provide ride checks.
Qualifications and Education Requirements
- High School diploma or equivalent
- Minimum of two (2) years of Transportation Road Supervision experience or equivalent
- Must have a valid driver’s license.
- Must maintain a Commercial License (CDL) class B with passenger endorsement.
- Must pass a DMV driving record check and maintain clean driving record throughout employment.
- Must be able to exhibit excellent customer service to both internal and external customers.
- Must be able to operate iPad, cellphone, and personal computer.
- Must have intermediate MS Office and e-mail experience. (I.E. Familiarity with excel to maintain tracker algorithms. Familiarity with word documents to read and build action plans, detour sheets and company memos.)
Preferred Skills
- Must have other computerize/software tools (I.E. Swiftly, RTC Interactive Map, Orbcad, NDOT Traffic Cameras and Google Maps (I.E. User knowledge to utilize for detour and bus stop ID’s. NDOT Traffic- user knowledge to utilize for level 3 events and reporting observations. Etc.)
- Ability to read, write and speak English.
- Ability to communicate effectively and work with all departments.
- Ability to work independently and objectively.
- Report writing and team leadership a plus.
- Must be willing to have flexibility with schedule and work in a 24/7 environment, to include weekends and holidays.
- Must pass special events, detour, and game day service training.
Additional Notes
This position reports to the Operations Manager-Special Event and is a key contributor to the overall success of the Special Events, Game Day Service and Detour team.
About Transdev:
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for the CA Employee Privacy Policy.
