Network Specialist
Description
Network Specialist
Transdev in Hawaii is hiring a Network Specialist to provide field supervision of Transportation Providers, conduct inspections and assist with provider network management. We are seeking friendly, customer service-oriented people who are dedicated to safety. Must live on Oahu.
- Competitive starting pay of $18.00 - $19.00 per hour
Benefits include:
- Vacation: minimum of two (2) weeks
- Sick days: 5 days
- Holidays: 7 days
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
- Provides support to transportation providers in the field.
- Liaison between providers and organization regarding safety and service issues
- Observes providers on the road and corrects safety issues. Documents violations.
- Communicates requirements and responsibilities to providers.
- Completes functional site and vehicle inspections.
- Ensures all inspections are properly documented and remain current according to the established schedule.
- Establishes and maintains relationships with facilities through scheduled visits.
- Conducts on-the-scene accident investigation when feasible. Also investigates critical incidents and provider complaints.
- Prepares inspection, accident, incident, and observation reports according to the established scheduled.
- Assists with transportation provider network expansion through targeted outreach and recruiting efforts.
- Delivers transportation provider orientation and training.
- Conducts monthly transportation provider meetings.
- Prepare and distribute tablets as needed to Transportation Providers.
- Help monitor No runs and Dispatch Dashboard.
- Help answer ride assist, providers and reservation queues as directed by management
- Performs other duties and special projects assigned.
Qualifications:
- High School Diploma, GED or equivalent.
- Excellent customer service skills.
- Ability to operate standard telephone system.
- Valid driver’s license required
- Defensive driving certification and safety training preferred
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
- Ability to communicate effectively both orally and in written form.
- Ability to effectively prioritize tasks and manage time effectively.
- Must live on Oahu
- Must be flexible and adaptable with changing assignments.
- Professional with a strong work ethic and a proactive approach.
- Computer literate with working knowledge of Word, Excel, and PowerPoint.
- Must have reliable transportation for audits tablet distribution
Physical Requirements:
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- Work environment will be a combination of both indoors and outdoors
- Frequent times of walking, driving, and getting in and out of a vehicle.
- Monday- Friday with on call rotation for weekends.
- Demonstrate regular and consistent attendance and punctuality.
- 95% remote work, 5% driving
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
