Chief Information Officer
Description
Chief Information Officer (CIO)
Transdev U.S.
Location: Lombard (near Chicago), IL (on-site)
Location: Lombard (near Chicago), IL (on-site)
Transdev is the largest private provider of transportation services in the United States, operating over 350 locations and supporting more than 32,000 employees who keep communities moving safely and reliably every day. Transdev’s Purpose is to empower the freedom to move every day through safe, reliable, and innovative mobility solutions that serve the common good.
As we continue to modernize our operations and accelerate digital transformation, we are seeking a strategic and operationally minded Chief Information Officer (CIO) to lead all aspects of Information Technology for Transdev U.S.
The CIO will serve as a key member of the U.S. Executive Committee and a critical business partner to our CEO, operational leaders, and the global Transdev Group IT organization. This executive will shape Transdev’s U.S. technology vision while ensuring flawless day-to-day delivery across our highly distributed, mission-critical transportation network.
Role Overview
The CIO is responsible for defining and executing a forward-looking digital and technology strategy that enables safe, reliable, cost-effective transportation operations. This leader oversees all aspects of IT—including enterprise applications, cybersecurity, data & analytics, field operations support, infrastructure, project management, vendor partnerships, and innovation—while ensuring disciplined execution and high service levels across 300+ operating locations.
This role requires a hands-on, pragmatic executive who can operate at both the strategic and tactical levels: shaping long-term digital transformation while ensuring immediate operational continuity and performance.
Compensation Range Statement
The expected compensation range for this position is $290K – $325K per year. The actual starting pay will be determined based on a variety of factors, including but not limited to:
The expected compensation range for this position is $290K – $325K per year. The actual starting pay will be determined based on a variety of factors, including but not limited to:
- Relevant experience and qualifications
- Education and certifications
- Skills alignment with the role
- Internal equity
- Budget and market conditions
Other compensation and benefits include:
- Short-term and long-term incentives
- Health, Dental, Vision, Life Insurance, STD
- Retirement Plans with company contributions
- Paid Time Off + Company Holidays
- Relocation Assistance to the Chicago area, if required
Key Responsibilities
Strategic Leadership & Vision
- Develop and execute the U.S. IT strategy aligned with business priorities, customer expectations, and Transdev Group technology standards.
- Lead digital transformation initiatives that improve safety, operational efficiency, cost management, customer experience, and data-driven decision making.
- Serve as a trusted advisor to the Executive Committee and other senior leaders on technology trends, innovation, and enterprise modernization.
Operational Excellence
- Ensure high availability and reliability of technology across a distributed footprint of ~300 locations relying on stable, resilient systems.
- Oversee IT service delivery and field support, ensuring responsive, customer-focused performance that supports 24/7 operations.
- Strengthen governance, standardization, and process discipline across all IT functions.
Enterprise Systems & Data Leadership
- Oversee key enterprise platforms including safety, maintenance, scheduling, payroll & HR systems, financial applications, and customer interfaces.
- Lead the modernization of legacy systems and drive simplification across the application landscape.
- Expand the use of data and analytics to support operational performance, safety, workforce planning, and customer reporting.
Cybersecurity & Compliance
- Strengthen cybersecurity posture, risk management, and business continuity planning for a large, complex, and highly distributed environment.
- Ensure compliance with regulatory requirements including DOT, FTA, SOC, and Group-level IT standards.
People Leadership & Change Management
- Build, mentor, and retain a high-performing IT organization that partners effectively with Operations and Corporate teams.
- Drive change management efforts that enable adoption of new technologies and support the cultural shift toward more data-driven and digital ways of working.
- Foster strong collaboration with global Transdev Group IT teams and participate in worldwide technology initiatives.
Vendor, Budget, & Project Management
- Lead IT financial planning, cost optimization, and resource allocation for a large enterprise budget.
- Manage vendor relationships, contract negotiations, and performance to ensure value delivery.
- Oversee the IT project portfolio, ensuring disciplined prioritization, execution, and benefits realization.
Qualifications
Required
- Proven executive-level IT leadership experience in a large, distributed, operationally intensive enterprise (transportation, logistics, utilities, field services, industrial services, etc.).
- Demonstrated success leading technology modernization, enterprise system transformation, and data & analytics advancement.
- Experience with mission-critical operations, 24/7 service environments, and strong IT service delivery disciplines.
- Track record of building and developing strong, collaborative teams.
- Strong financial acumen, vendor management capability, and ability to operate in a complex matrixed organization.
Preferred
- Experience working within a global corporate structure and balancing local and global group IT requirements.
- Prior exposure to public-sector clients, regulated environments, or mobility/transportation technologies.
- Experience modernizing legacy systems and leading cloud migration or similar modernization programs.
Leadership Attributes
- Strategic thinker with a strong execution orientation.
- Highly collaborative business partner; listens, communicates, and influences effectively.
- Operationally minded, hands-on, and grounded in service delivery excellence.
- Strong change leader with the ability to drive adoption across diverse teams.
- Demonstrated integrity, humility, and commitment to Transdev’s purpose of “empowering the freedom to move every day.”
Physical Requirements
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- Work environment will be a combination of both indoors and outdoors.
Drug-free workplace
Transdev maintains a drug-free workplace. Applicants must successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across over 350 locations while maintaining more than 17,000 vehicles.
Transdev US is part of the Transdev Group, a global leader in mobility with operations in 19 countries, proudly operated by over 100,000 team members from around the world. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
