Sumitomo Electric Group Careers

Provide Quality support to the Toyota Division. Primary customer-contact representative of SEWS at TMMK. Promotes and projects the standards of excellent established by SEWS Quality Assurance and alignment with company and departmental objectives and quality targets. Continually monitors production activity at the customer sites. Review and analysis of parts, including logging data/results and completing reports. Closely monitor customer quality results and perceptions and makes judgment regarding necessary actions also provides feedback to the responsible organization and assures required improvement activities.

PRIMARY RESPONSIBILITIES:

• Provides and assures clear, concise communication between SEWS locations and TMMK/Tier 1  customers and departments on matters of quality performance, requirements, and documents from multiple Toyota locations.
• Responds to and monitors customer requests, requirements and inquiries from MTMUS/Tier 1 customers. Follows up on all requests with the team of responsible SEWS personnel and the customer that initiated the contact.
• Thoroughly investigates and assures details of the facts and documents the situation when a customer claim or complaint is received.  Immediately takes steps to sort or rework inventory at the customer location. 
• Assures that the appropriate SEWS manufacturing location is notified.
• Assist Engineer and manufacturing plants in creating countermeasures and sort standards to prevent flow out.
• Assist in tracking sorted and reworked parts. 
• Ensure that information is recorded on the applicable documents and fed back to the responsible QA Supervisor or engineer.  Confirm SEWS mfg. plant countermeasures are effective at the customer location.
• Maintain and follows all rules and regulation of SEWS and KCSC facility.  Maintain all logs and documentation to support procedures for quality activity at KCSC. 
• Prepares and issues a daily reports and sends to all concerned members within the company.  
• Other duties as assigned.

POSITION REQUIREMENTS:   

• 2 years of manufacturing environment, preferable in a Quality Assurance capacity. 
• Skilled in the use of desktop and mainframe applications (Excel, Word, etc.).
• Ability to interact effectively with all management levels of SEWS and customer personnel.
• Skilled in the areas of task management, organization, oral and written communication.
• Ability to lift 10 lbs. or more.
• Ability to travel.
• HS, GED, or Technical Certificate plus 3-5 years progressive engineering experience. Bilingual preferred; English/Spanish

About Sumitomo Electric Wiring Systems, Inc.

Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability.  With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics.  SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers.  Our associates are what drive Sumitomo’s continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation.

To learn more about us, please visit www.sewsus.com.

Follow Us on LinkedIn: https://www.linkedin.com/company/sumitomo-electric-wiring-systems

About the Sumitomo Electric Group

Since the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables.  With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials.  We are a Fortune global 500 company. 

To learn more about Sumitomo Electric Group, please visit http://global-sei.com.

Follow Us on LinkedIn: http://www.linkedin.com/company/sumitomo-electric

**Interested Candidates Should Submit Cover Letter and Salary History When Applying.** 
 An Equal Opportunity Employer M/F/D/V