Description

• Manage the day to day operational management of the A&H team in London and the Life team in Zurich to ensure adequate control of underwriting, premium, claim and reinsurance processes
• Monitor that underwriting support services are delivered to the agreed quality and defined service levels
• Work with the Program Management team to ensure all binders are managed in accordance with the Program Management framework
• Monitor aggregates, input data and own the aggregates database
• Coordinate administration support to underwriters
• Ensure that the business timetable is adhered to ensuring effective communication across other departments and that all internal and external reporting deadlines are met
• Produce operational reports, metrics and MI as required by the team and support the QBR
• Produce exception reports and act on them in a timely manner to ensure accurate details are maintained on the underwriting systems
• Work with the management team to achieve operational efficiencies and continuous improvement by the progressive implementation of common systems, working practices, service levels and procedures
• Work across branches to ensure consistency on procedures an systems
• Any other ad hoc duties as defined and agreed with the International Head of A&H and the Head of Life Reinsurance.

• At least 5 years' experience in insurance especially around binders expertise
• Stakeholder management at all levels
• Outstanding communication, both written and verbal
• Ability to think proactively and offer solutions to problems
• Ability to understand the bigger picture and visualise the end-to-end process of transactions
• Strong analytical and control skills to ensure integrity of data, ability to audit and self-audit
• Willingness to maintain continuous professional development
• Strong project management, prioritisation and time keeping skills
• Fluent in English, other languages a plus