Junior Trainer

Live casino Sofia, Bulgaria


About us: 

ARRISE powers Pragmatic Play, a leading supplier of player-favorite content to the iGaming industry. 

We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver. 

This role is with the ARRISE group powering Pragmatic Play. To support our continuous growth worldwide, we need a confident and encouraging Trainer to join our team. 


What you would be doing: 

- Responsible for the training of the new Casino Dealers and Shufflers in our games and procedures- create new training material and optimizing current ones; 

- Proactively develop them to confidently conduct our games in an entertaining and professional manner; 

- Accurately developing new training material and optimizing the training program structure and content; 

- Play key role in the development of performance improvement and quality increase plans by setting the relevant KPIs; 

- Train staff in all procedures and controls for specific table games; 

- Promote an atmosphere which is optimal for the people to perform and give their absolute best; 

- Motivate and encourage trainees to learn and grow professionally; 

- Provide feedback to the trainees and to the Management; 

- Develop and maintain a training program for both new joiners and current team members; 

- Coordinates with the Shift Managers to identify individual needs for every employee trained. 


What makes you a strong candidate: 

- High-School Diploma (University Degree is a plus); 

- Previous iGaming or Traditional Casino experience is considered as advantage; 

- Read, understand, and speak English; 

- Willingness and ability to work in a team; 

- Positive attitude and desire to learn; 

- Ability to be patient and desire and passion to coach.

What we give you in return: 

- We offer an advantageous start salary; 

- A detailed company training on highest standards; 

- A chance to work in friendly and supportive culture; 

- Tremendous growth opportunities in a large fast moving international company; 

- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more); 

- Public transportation card; 

- MultiSport card, covered by the Employer; 

- Working place situated a few steps form a subway line. 


If we already won your interest, do not hesitate to apply for this opportunity. 

We are excited to find YOU!

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