Account Manager
Description
The role:
As a Senior Account Manager, you will drive growth and maximize revenues across a portfolio of key clients. You'll develop strong customer relationships, act as the main point of contact within the organization for your portfolio, and take a consultative approach to understand our customers' business drivers and requirements. Your responsibilities will include monitoring user feedback, representing the company at industry events, and reporting KPIs and account status to the Head of Account Management and the wider commercial management team.
Our values:
PERSISTENCE We never give up and are determined to be the best at what we do.
RESPECT We value and respect our clients, players, and our team members; promoting professionalism, integrity, and fairness without compromise.
OWNERSHIP We take ownership of our work and consistently deliver in a reliable manner; always providing the highest level of quality.
Joining our PRO team means working at the forefront of an exciting and ever-growing global industry. Whatever your role or experience level, you’ll play an important part in delivering our success. And you can expect to learn, have fun, and make lifelong connections along the way.
Responsibilities:
- Responsible for driving the growth and maximizing revenues across a portfolio of clients.
- Develop strong customer relationships with relevant stakeholders within our key partners.
- Act as the main point of contact within the organization for your portfolio.
- Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements.
- Continual monitoring of user feedback to anticipate business needs.
- Organize and/or represent the company at events and exhibitions tailored to online gambling operators.
- Regularly report KPIs, status of accounts to the Head of Account Management and the wider commercial management team when needed.
Requirements:
- 3-5 years of experience working in the iGaming industry as a Salesperson or Account Manager, or a similar commercially led role.
- Self-starter and motivated to succeed, with a track record of delivering against targets in a commercially driven environment.
- Excellent time management skills and a proven ability to handle multiple tasks/projects and deliver on these within tight deadlines.
- Able to handle top tier clients and the associated pressures that come with working under commercial targets.
- Strong analytical/numerical skills and must be highly proficient in the use of Microsoft Office products, particularly PowerPoint and Excel.
- Ability to cope with a fast-paced, complex, and rapidly changing environment.
- Commercially minded, with a proactive approach to problem-solving complex issues.
- Excellent presentation skills.
- Excellent verbal and written communication skills.
- Proficiency in English.
What we give you in return:
- We offer a highly competitive salary
- A detailed company training on highest standards
- A chance to work in friendly and supportive culture
- Tremendous growth opportunities in a large fast-moving international company
- Private healthcare for employee only, but can extend to family for a small deduction from wages. Government healthcare also provided for everyone that pays social security contributions (mandatory for all employees). Private healthcare valid from first day.
- Free Gym Membership
- 23 days annual leave + Public Holidays (approx 12 days)
About us:
Pragmatic Play is a leading supplier of content to the iGaming industry. Powering up new possibilities of play through a single API, we offer a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, and more, available in all major regulated markets. Driven by a persistence to craft immersive entertainment experiences, we consistently deliver games that players love.
Pragmatic Play works closely with software development and services company ARRISE. This role is with the ARRISE group powering Pragmatic Play.
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