Head of Security Operations

Tech Bucharest, Romania


About us: 

ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry. 

We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver. 

This role is with the ARRISE group powering Pragmatic Play. 


ARRISE is looking for Head of Security Operations to help secure our growing infrastructure, network, cloud environments and applications. 

You will lead our in-house security monitoring, incident response and forensic capabilities. 

This new role in our Cyber Security team will require you to have both technical expertise and organizational skills. 

You will hire a team to support you with your responsibilities alongside with seeking help from other departments. 

In this position it is essential to be hands on. Your Senior Security Analyst or Security Engineer experience will be playing key part in your success. 



  • Monitor and investigate security alerts to identify unwanted activity and security incidents;
  • Respond to suspicious activity reports or other security concerns raised by anyone in the company;
  • Conduct forensic investigations of security incidents and prepare incident reports;
  • Build and own 24x7 security monitoring and incident response processes;
  • Provide clearly summarised comprehensive incident reports for important incidents;
  • Implement lessons learned from security incidents;
  • Develop and improve security monitoring tools including SIEM and EDR;
  • Revise and develop policies and procedures that describe Security Operations processes together with contributing to wider range of IT documentation;
  • Contribute to security strategy and security budget reviews;
  • Support ISO27001 and other technical compliance requirements within your areas of responsibility;
  • Influence your colleagues to build and operate secure infrastructure correctly.



  • Excellent command of the English language, both written and verbal, for clear and effective communication across the organization;
  • Strong presentation skills to confidently present complex security concepts to technical audience;
  • Possess a broad awareness across different IT domains and security technologies;
  • Familiarity with compliance frameworks and the ability to ensure security practices align with relevant regulations and standards;
  • Awareness of ISO 27001 and the ability to leverage its principles to enhance security practices;
  • Exceptional interpersonal skills to build and maintain positive working relationships with team members and stakeholders;
  • Effective communication and negotiation abilities to advocate for key strategic points related to information security;
  • Expertise in the areas of network IDS, SIEM, and cloud based WAF is a must;
  • Confidence with working in Linux environments and knowledge of AWS, Azure AD, Microsoft 365, and  Zero Trust approach basics.