Team Leader Gaming Equipment Administrator

Live casino Sofia, Bulgaria


About us:
ARRISE powers Pragmatic Play, a leading supplier of player-favorite content to the iGaming industry.
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
This role is with the ARRISE group powering Pragmatic Play. To support our continuous growth worldwide, we need a confident and encouraging Team Leader Gaming Equipment Admin to join our team.
What you would be doing:
- Maintain meticulous records and inventory of all gaming equipment, including cards, dice, roulette wheels, and auxiliary items such as card shoes and transportation boxes;
- Ensure that gaming tables are equipped appropriately and in optimal condition, either through direct observation or communication with relevant personnel such as Shift Managers, Shufflers, Trainers, and Floor Supervisors;
- Coordinate and plan the replacement of obsolete equipment, keeping detailed records of the process;
- Manage orders for studio gaming equipment and perform various administrative tasks as directed by supervisors or management;
- Coordinate and supervise staff, organizing workflows, evaluating employee performance, and providing motivation and coaching as needed;
- Conduct data analysis and generate comprehensive reports for line manager, including key performance indicators (KPIs) related to equipment maintenance and performance;
- Provide daily activity reports to direct managers, ensuring clear and consistent communication.
What makes you a strong candidate:
- At least two years of Team Leader and people management experience demonstrating effective leadership of teams;
- Proficiency in English, both written and verbal;
- Strong computer literacy, with the ability to navigate various software applications effectively;
- Exceptional presentation skills, capable of conveying information clearly and persuasively;
- Outstanding organizational skills, with a keen eye for detail and the ability to manage multiple tasks -simultaneously;
- Excellent communication and interpersonal skills, including the ability to remain calm and composed under pressure;
- Strong attention to detail, ensuring accuracy and precision in all aspects of work.
- Flexibility of working hours and ability to commit to 24/7 shifts;
What we give you in return:
- We offer an advantageous start salary;
- A detailed company training on highest standards;
- A chance to work in friendly and supportive culture;
- Tremendous growth opportunities in a large fast moving international company;
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more);
- Public transportation card;
- MultiSport card, covered by the Employer;
- Working place situated a few steps form a subway line.
If we already won your interest, do not hesitate to apply for this opportunity.
We are excited to find YOU!