Clarvida Careers

Clarvida

Pathways of Arizona

Job Description

Job Title: Adult Recovery Coach

Program(s): Case Management

State: Tucson, Arizona

Population Served: Clinical

Reports To: Clinical Supervisor

FLSA Status: Non-Exempt

SUMMARY

The Adult Recovery Coach coordinates and/or directly provides covered behavioral health services to address individual client needs. The Adult Recovery Coach serves as a participating and facilitating member of the client’s team by providing services individually or as part of a team. The Adult Recovery Coach provides case management, education, system navigation, advocacy, and support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and implement individual service plans (ISP) and crisis plans.
• Facilitates the Adult Recovery Team (ART).
• Assist clients in navigating the behavioral health system.
• Aid the client in the identification and development of natural supports.
• Assist and support clients to follow through on prescribed medical interventions and diagnostic testing
• Collaborate with mental health professionals to create crisis intervention plans tailored to the client’s situation.
• Assess and address barriers to health
• Ensures that all services, procedures, and forms provided are culturally relevant, linguistically appropriate and gender responsive (including Lesbian, Gay, Bisexual, Transgender, and Questioning (LGBTQ).
• Ensures that all clients are seen according to contract requirements.
• Maintains accurate and confidential records of client interactions, progress, and outcomes and documents all records in the Electronic Health Record (EHR).
• Completes the required number of job-related trainings according to all state and contractual required guidelines. 
• Ensures the safety, health, and welfare of staff and clients at all times.
• Acts as a positive role model and mentor for children, parents, and their families.
• Treats others with respect, confronts negative behavior, and supports confrontation.
• Attends and participates in all required meetings including individual supervision and team meetings.

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

• None.

PHYSICAL DEMANDS 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear.  The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds. 

WORK ENVIRONMENT 

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.
• Potential exposure to contagious diseases due to frequent interaction with clientele.

TRAVEL

• 20% throughout county assigned.

REQUIRED EDUCATION AND/OR EXPERIENCE

• High School Diploma and 2 years of experience, or Associate’s degree with at least 1 year experience, or Bachelor’s degree in Social Services, Psychology, or an unrelated Bachelor’s degree with one year of experience in the mental health field, or Master’s Degree in Social Services or related field without AZ state licensing
• Ability to obtain and maintain a valid unrestricted Level One Fingerprint Clearance Card.
• Minimum age requirement is 21.
• Must meet the requirements of a safe driver. 
• Must possess a current Arizona State Driver’s License and have an acceptable driving record for the past three (5) years. 
• Must have personal vehicle liability insurance and vehicle registration as required.
• When required, the ability to pass a criminal background clearance check, drug screen, and if requested a physical exam.
• Must obtain and maintain CPR and First Aid certification upon hire.
• Strong knowledge of the behavioral health systems processes, practice, and components.
• Skills, knowledge, and ability to instruct clients in the following topics: child development, home management, personal problem solving, accessing community services, and supports domestic violence issues, appropriate discipline and childcare techniques and age-appropriate parenting skills.

PREFERRED EDUCATION AND EXPERIENCE

• 2 years’ experience in social work or related field preferred.
• Bilingual in Spanish preferred

CERTIFICATES, LICENSES, REGISTRATIONS

• None

QUALIFICATIONS

• Language Skills

Ability to respond effectively displaying professionalism, sensitivity, and empathy to linguistic, cultural, social, economic, and individual differences and challenges. Ability to write and maintain accurate and timely documentation. Ability to present information 1:1 and to groups in an organized and concise manner.

• Multi-tasking Skills

Must be able to work independently as well as a member of a team. Must have excellent organizational and time management skills. Must remain flexible and able to handle multiple priorities with the ability to adjust to high pressure and rapidly changing business conditions.

• Reasoning Ability

Ability to quickly assess unique situations and develop and apply strategies to effectively meet the needs of the child and family. Ability to interpret contracts and ensure compliance. Ability to provide exemplary service to employees and outside constituents.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Consistently exemplifies Clarvida Core Values of Compassion, Inclusion, Accountability, Advocacy, and Resilience.
• Ability to maintain ethical standards and professional boundaries.
• Adhere to HIPAA and confidentiality standards.
• Ability to work a flexible schedule.
• Strong knowledge of overall company operations and policies and procedures.
• Strong knowledge of program development.
• Knowledge of community resources and services.
• Ability to work independently.
• Ability to collaborate internally and externally.
• Ability to identify needs and articulate and advocate on behalf of the child.
• Ability to identify indicators of physical, emotional, and sexual abuse.
• Ability to work with diverse population.
• Ability to build and maintain positive internal and external relationships.
• Ability to provide exemplary customer service to all employees and outside constituents.
• Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.

MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AND AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS OF THE POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S):

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EMPLOYEE SIGNATUREDATE

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SUPERVISOR SIGNATUREDATE