Senior Project Manager
Description
Company Overview
Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.
Currently, we are seeking a Senior Project Manager – SaaS Implementation to join our team. Here are the challenges that our next warrior will face and the requirements we look for:
Job Title: Senior Project Manager – SaaS Implementation
Location: Remote
Position Overview:
We are looking for a Senior Project Manager to join our client’s growing PMO and help lead the implementation of SaaS products and services for external clients. This individual will support end-to-end execution of onboarding projects, client delivery, and product rollouts, working closely with internal teams and customer stakeholders to ensure successful delivery.
We are looking for a Senior Project Manager to join our client’s growing PMO and help lead the implementation of SaaS products and services for external clients. This individual will support end-to-end execution of onboarding projects, client delivery, and product rollouts, working closely with internal teams and customer stakeholders to ensure successful delivery.
The ideal candidate will have a background in SaaS or enterprise software, a strong grasp of client-facing project execution, and the ability to manage multiple stakeholders and timelines with precision and professionalism.
Key Responsibilities
- Manage customer onboarding and product implementation projects for external clients.
- Serve as the primary point of contact for client stakeholders throughout project execution.
- Own project timelines, requirements, delivery status, and communication cadence.
- Work cross-functionally with internal engineering, product, and operations teams to align project objectives and delivery schedules.
- Coordinate kickoffs, milestone reviews, and go-live planning with external and internal teams.
- Maintain documentation, track action items, and ensure visibility across workstreams.
- Escalate risks and proactively mitigate delivery issues to ensure customer satisfaction.
Required Skills & Experience
- 5+ years of project management experience, including 3+ years in a client-facing role supporting SaaS product implementations or enterprise rollouts.
- 3+ years of experience forecasting and tracking project financials.
- Familiarity with onboarding processes for SaaS or enterprise software platforms.
- Proven ability to manage stakeholder relationships and serve as the lead interface between technical teams and clients.
- Comfortable managing multiple concurrent projects in fast-paced environments.
- Strong written and verbal communication skills.
- Background in managing integrations or platform configurations.
- Ability to create and manage project plans, milestone trackers, and status updates.
- Familiarity with tools like JIRA, Monday.com, or similar.
Nice to Have Skills
- Experience supporting account expansion, upselling, or long-term customer success initiatives.
- Experience working with U.S.-based clients or distributed cross-functional teams.
- Background in business analysis or product management.
- Preferred certifications: PMP, CSM, or SAFe SSM/SASM.
Soft Skills
- Strong leadership and communication abilities, with a proactive approach to problem-solving.
- Ability to foster collaboration and build relationships across teams and departments.
- Adaptable and resourceful, capable of working in a fast-paced and evolving environment.
- Fluent in English, with a proficiency level of B2 or higher.
Why you will love Lean Tech
- Join a powerful tech workforce and help us change the world through technology.
- Professional development opportunities with international customers.
- Collaborative work environment.
- Career path and mentorship programs that will lead to new levels.
Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will be vital to our continued success. Lean Tech is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.