Automation Engineer, Municipal & Schools
Description
The QA Automation Engineer is responsible for validating the quality and performance of complex applications, components, and products developed by development. This role designs and executes automated testing strategies, leverages QA methodologies, and ensures reliable solutions. The QA Automation Engineer also supports internal teams by providing diagnostic insight, troubleshooting expertise, and a commitment to advancing product excellence and organizational goals.
Responsibilities
- Focus on automation engineering for integration testing between Tyler products, validating cross-product workflows, data movement, APIs, and system interoperability.
- Test and validate program modules of increasing complexity to meet specifications and procedure standards.
- Conduct thorough and accurate testing of client/server and web-based applications.
- Document software defects in the issue-tracking system and proactively communicate with software developers.
- Validate all written documentation for assignments for accuracy and completion.
- Validate software releases of basic complexity prior to distribution including releases of integrating products.
- Execute automated test scripts and evaluate results.
- Create and maintain test plans and test cases of typically basic complexity for all testing assignments.
- Adhere to and assist in the development of standards and procedures.
- Assist with reviewing and editing test case scripts and writing queries.
- Assist with documenting and executing black box, exploratory/heuristic, integration, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
- Assist in the identification of new procedures, methods, and/or tools to improve the efficiency of the QA process.
- Assist in the requirements for new products.
- Provide help for development and support employees
- Occasional travel may occur.
- Perform other duties as assigned.
Qualifications
- Bachelor’s degree or higher in Computer Science, Management Information Systems, or Business. Equivalent work experience may substitute for degree requirement.
- Prior experience in software quality assurance required; Tyler software or related experience helpful but not required.
- Experience required with integration testing between software products, modules, APIs, databases, or external systems.
- Solid analytical and problem-solving skills involving sound decision making and effective resolutions.
- Solid understanding of QA testing methodologies and practices preferred.
- Familiarity with basic coding and/or scripting is required.
- Full software development lifecycle familiarity is strongly preferred.
- Keen attention to detail.
- Strong planning, organizational, and time management skills with the ability to manage multiple work streams, tasks, and priorities while meeting deadlines.
- Strong interpersonal and communication skills involving the ability to communicate verbally and in writing with technical and non-technical audiences.
- Firm knowledge and experience with relational databases, including solid knowledge and understanding of SQL and query writing.
- Proficient with Microsoft Office.
- Ability to work independently, organize assigned work, make sound independent decisions, and collaborate effectively in a team.
- Ability to maintain a test environment effectively with regards to products, tools, data, integrations, and related aspects.
- Ability to be effective in a fast-paced environment.
- Apply technical skills to address increasingly complex test scenarios involving web and database servers, APIs, mobile devices, and/or other system components.
- Relate the application of computer capabilities and testing techniques to real-world problem resolution.
- Demonstrate an in-depth understanding of assigned software modules and how they interact with other products or systems.
- Maintain a positive team-player attitude.
- Assist in defining/refining QA standards and procedures.
- Demonstrate an excellent work ethic and focus on work, tasks, priorities, and improving the QA process.
- Stay up to date with the latest trends in software development, quality assurance, and integration testing.