Sr. Director, Global Accounts and Sales – Business Development

Opus - Account Management United States


Description

Position at Opus

Job Title: Sr. Director, Global Accounts and Sales – Business Development

Group/Team: Growth – Account Management

Reports to: EVP, Business Development

Location: Remote

Employment Type: FT, Salaried, Exempt

Travel Requirements: 20%

 

WHO WE ARE

Opus Agency partners with world-shaping brands like Amazon, Google, Microsoft, and Salesforce to catalyze movements through shared experiences. Crafted through our end-to-end capabilities and propelled from the epicenter of events, content, and community, these experiences are renowned for accelerating momentum—and success—for everyone involved.  

Built across four decades, we scale excellence at the forefront of focused strategy, fearless creativity, emerging technology, and agile delivery. Today, as the flagship of The Opus Group, our team members are outperforming from hubs throughout the United States, in the heart of London, and around the world. 

If you embody our cultural pillars—if you can bring versatility, embody optimism, elevate integrity, catalyze curiosity, and own excellence—then join us in fueling the future of brand movements. 

 

WHAT WE ARE LOOKING FOR

At Opus, we place high importance on building strong client relations. The Senior Director, Global Accounts and Sales is responsible to find opportunities within accounts that drive growth for both clients and revenue for the agency. The Senior Director, Global Accounts and Sales will be passionate about strategy and creative, with expertise in the experiential marketing industry, full service complex events, and campaigns. responsible for managing multiple client engagements, serving as the primary client contact, providing strategic insight to help clients achieve their goals, manage all aspects of client programs and build relationships within the client’s organization.

The Senior Director, Global Accounts and Sales understands the client’s business needs and strategy and finds opportunities for Opus to meet those needs (sales). This individual will lead the relationship with our largest client accounts. define the scope of projects to meet client needs and ensure that Opus executes flawlessly for client projects. The Senior Director, Global Accounts and Sales will develop positive, trusting, value-add relationships with clients, provides leadership necessary to increasingly align Opus offerings with client objectives, and own overall responsibility for account revenue targets and profitability goals.

The Senior Director, Global Accounts and Sales works closely with Account Management, Event and Program Management teams, and other service lines to facilitate contractual agreements.

The Senior Director, Global Accounts and Sales works within the Business Development team.

 

YOU SHOULD HAVE

  • Bachelor’s degree in related field or equivalent, 10-15+ years of related experience, or equivalent combination of education and experience
  • Strong ability to manage and build relationships and trust with multiple stakeholders internal and external to the organization
  • Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties
  • Experience with enterprise high tech clients (Intel, Microsoft, Oracle, etc.) a plus
  • Experience with budget management, financial tracking and contract negotiations
  • Knowledge of accounting, marketing and sales tactics/strategies

 

ESSENTIAL RESPONSIBILITIES

  • Develops and maintains strong client relationships and creates client success by providing unique and effective solutions to our clients
  • Maintains leading-edge knowledge of clients’ culture, processes, structure, business, and industry to service them effectively and is responsible for the overall satisfaction and retention of client(s)
  • Shows value across all agency service lines and effectively communicates client needs to direct teams to successful delivery
  • Guides the development, writing, and presentation of incremental project proposals, scopes of work, schedules and staffing plans
  • Drives and leads new business pitches and grows account portfolio via service line growth and new events
  • Maintains a passion for the brand strategy and can have the complex conversations at a broader business level and sell in the strategic story
  • Reports on accountability for all aspects of the clients’ business
  • Maintains a dashboard to track all key client metrics and plans deliverables and creates action plans to achieve key metrics
  • Owns the overall responsibility for account revenue targets and profitability goals
  • Manages budget process form a profit generation perspective including expense management, client quoting, and profit modeling
  • Stays abreast of client billing escalation issues and ensures they are being resolved
  • Forecasts budget estimates and percent to close rations for pipeline reports and manages scope creep and client’s budgets to maintain profitability
  • Provides leadership necessary to direct and motivate Opus team members across disciplines (strategy, creative, production, and finance) to contribute and deliver absolute best work while exceeding client expectations
  • Conceptualizes strategic client programs, understanding the in-depth view of the account as a whole along with industry insight
  • Responsible for keeping an eye on the account as a whole and how we are being measured on all projects produced within an account
  • Manages for account success and client relationship, understands event cycles and customer needs and creates customer/partner relationship
  • Sets up in-person quarterly touch-base meetings with client
  • Provides fresh strategic ideas to grow and expand the account and adds vision and creativity to client programs
  • Participates in development of new product lines, modification of existing product lines, & termination of ineffective product lines in an effective and professional manner
  • Grows Account business and meet revenue goals through a solid understanding of all Opus product lines and ability to upsell/cross-sell services
  • Drives revenue through recognition and realization of opportunity with existing accounts
  • Keeps abreast of latest industry trends in order to keep program fresh and on the cutting edge within the client’s industry

 

COMPETENCIES

  • Strong organizational, problem-solving, and analytical skills
  • Ability to make sound business decisions based upon researched and known data
  • Ability to work independently and collaborate with others to identify issues and develop solutions
  • Strong influence-management, negotiation, leadership and assertiveness capabilities
  • Strong communication skills, both written and verbal
  • Strong ability to prioritize deadlines and manage multiple workstreams as an individual contributor
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Proven ability to work in a fast-paced environment, manage multiple projects and deliver quick results

 

WHAT YOU CAN EXPECT IN RETURN

  • Full time position
  • Opportunities for growth and development
  • Health & Dental Insurance (choice of plans)
  • 100% Employer paid short-term disability and life insurance
  • Opportunity to elect additional life insurance and LTD insurance at employee expense
  • Paid parental leave
  • Opportunity to contribute pre-tax dollars to flexible spending accounts
  • 401(K) with employer match
  • Flexibility in work schedules
  • Generous time off

Physical Requirements: 

Individuals will be required to sit for the majority of the day and will be required to stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required.  Individuals will be required to travel via airplane, train, taxi, car and/or other means of transportation as needed. 

Vaccination Policy: 

Like everyone else across the US and around the world – Opus/MAS/Tencue has and continues to monitor the on-going spread of COVID-19 – with the health and safety of both our teams and clients as a number one priority. Opus/MAS/Tencue implemented a policy that requires all employees (with limited exceptions) to be fully vaccinated and provide proof of vaccination prior to employment. 

 

OTHER DUTIES AND ACKNOWLEDGEMENT 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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