Veterinary Client Service Representative

Customer Service/Client Care North Little Rock, Arkansas

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Description

Position at After Hour Animal Hospital

After Hour Animal Hospital- Client Service Representative-Emergency
North Little Rock, AR
Full-time--Thursday-Sunday, swing/overnight availability required
After Hour Animal Hospital is looking for a client service representative to join our team full-time as part of the Thrive Pet Healthcare community. 
At After Hour Animal Hospital, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.
We are an emergency hospital that is open nights and weekends. We are a fully equipped veterinary hospital with radiology, in-house laboratory, ultrasound, endoscopy, and a surgery suite.
Ideal candidate: 
  • possesses superior customer service skills--veterinary experience required-ER experience a bonus
  • has strong communication skills
  • is self-motivated
  • works well on a team
  • has scheduling flexibility
  • is a quick learner
Job Skills / Requirements:  
  • Experience as a receptionist required. 
  • Organization and tremendous attention to detail is a must. 
  • Must be able to multi-task and manage time effectively. 
  • Excellent communication and listening skills. 
  • Has professional and pleasant phone etiquette. 
  • Computer skills required.
  • Accurate accounting skills are a must. 
  • Strong problem-solving abilities (judgment, logic, creativity, conflict resolution). 
Benefits – our care in action
We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
  • Compensation: $16-18/hr-based on experience
  • Medical, dental, vision plans
  • Paid time off
  •  Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
  •  Mental health benefits including coaching and therapy sessions
  •  401k with employer contribution and no waiting period
  •  Continuing education and development support through our library of free CE courses
  •  Scholarship opportunities
       and so much more!

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