Veterinary Client Service Representative
Description
Perinton Veterinary Hospital is in search of a full-time Veterinary Client Service Representative to join our growing team!
We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more!
Our Ideal Candidate: An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week, including some weekends and Holidays.
Schedule: Monday- Saturday (rotating Saturdays) and opening and closing hours
Job Duties:
- Communicating via phone, email, and in person with clients and actively listening to their concerns.
- Utilizing computer information systems to accurately enter client/ patient information, and update and maintain medical records.
- Processing client payments and invoices.
- Scheduling and confirming appointments with patients.
- Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
- Other administrative duties as needed.
Job Requirements:
- High School Diploma or equivalent, AAS or higher preferred.
- At least 6 months of customer service experience.
- Veterinary hospital experience is preferred, however not required.
- Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.
Compensation negotiable based on credentials and experience with a hourly pay rate ranging between $16-$18/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.