Job Title: | Retail Programs Implementer |
Employer: | Sol República Dominicana |
Location: | Dominican Republic / Puerto Rico / Barbados |
Available to: | Yes | Current Sol staff | Yes | External Applicants |
Reports to: | Retail Program & Business Intelligence Mgr. |
Subordinates: | 0 |
Purpose: | The Retail Programs Implementer is responsible for executing and supporting retail programs—including Loyalty, Fleet, and future initiatives—by coordinating with cross-functional teams and ensuring activities are completed on schedule. This role tracks program milestones, resolves operational challenges, and reports performance to the Retail Programs & Business Intelligence Manager. |
Principle Accountabilities: | Key Responsibilities: Program Implementation & Operations - Execute daily tasks required for the delivery of retail programs (Loyalty, Fleet, and future initiatives).
- Collaborate with teams such as Marketing, IT, Operations, and Finance to ensure program requirements are met
- Support the launch and rollout of new retail programs, following established plans and timelines.
- Maintain accurate documentation and records of program activities.
Performance Monitoring & Reporting - Track program milestones, deliverables, and key performance indicators (KPIs).
- Monitor program performance and report progress to the Retail Programs & Business Intelligence Manager
- Identify and escalate issues or risks that may impact program success.
- Assist in preparing regular reports on program status and outcomes.
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BOLD Behaviors and Values | - Be an ambassador and supporter of our BOLD leadership behavior and values.
- When we are BOLD, we create a work environment where we can thrive and excel through continuous improvement whether we are an individual contributor, manager, director, or the senior leadership team.
 
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Qualification Requirements: | Qualifications: - Bachelor’s degree in Business, Analytics, Engineering, Information Systems, or a related field.
- 2-4 years of progressive experience in retail operations, retail programs, program coordination, analytics support, or similar operational roles, preferably in multi-site or regional environments.
- Experience in retail program implementation or operations.
- Strong organizational and project management skills.
- Ability to work effectively with cross-functional teams.
- Proficiency in tracking KPIs and preparing performance reports.
- Excellent communication and problem-solving abilities.
- English language proficiency
- Mastery of analytical tools (Excel, PowerBI, etc.)
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Other Competency Requirements: | Key Competencies: - Program Execution & Operational Support
- Task Coordination & Follow‑Up
- Cross‑Functional Collaboration
- Data Tracking & Analysis
- Attention to Detail & Documentation
- Problem Identification & Escalation
- Analytical & Critical Thinking
- Customer & Commercial Focus
Performance Metrics: - Timely and accurate execution of assigned retail program activities.
- Proper rollout support and stabilization of loyalty, fleet, or other retail initiatives.
- Accuracy and consistency of program tracking, dashboards, and reports.
- Effective coordination with internal teams to resolve operational issues impacting program delivery.
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Other Information: | In addition to basic salary the successful applicant shall receive applicable job grade allowances and be eligible to participate in The Sol Group Pension Scheme and its non-contributory Group Health and Life Insurance Scheme. |
Application Procedures: | Applications are to be submitted by completing the Sol Job Application Form available on the Sol website at solpetroleum.com and submitted via e-mail to [email protected] on or by xxxxx Applicants must complete all the requested information to be considered. Certified copies of relevant certificates will be requested for those applications under consideration. Only suitable applications will be acknowledged. |
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