Senior Associate, Learning Design
Company: Oak Street Health
Title: Senior Associate, Learning Design
The Senior Associate, Learning Design is accountable for designing and developing a wide range of engaging and effective learning solutions, using a variety of learning modalities. This role will work to develop new courses and programs, redesign existing programs, and create all relevant learning materials. The Senior Associate, Learning Design will build solutions across a variety of subject domains (e.g., onboarding, management & leadership skills, functional knowledge) that support Oakies as they orient to the organization, build core role proficiency, and advance their careers.
Use source materials and interviews with subject matter experts to capture relevant information for learning solution development across a range of topics
Applying adult learning principles and best practices for innovative and engaging learning, and recommend design approaches and interactions that effectively support specific performance objectives
Build and maintain relationships with various stakeholders, subject matter experts, internal teams and external vendors to understand performance needs and develop engaging and efficacious content
Write, edit and manage content development at all stages of the development lifecycle, ensuring quality standards and timelines are met
Leverage common online content development tools (e.g., Articulate Rise and/or Storyboard) as needed to produce interactive, on-demand assets
Collaborating with our design team, you may help guide the production of graphic and video assets that are part of the learning experience
Communicate with stakeholders regarding course design elements, goals, deadlines, and objectives
Collaborate to identify and resolve issues, risks and quality challenges
Contribute to user testing as well as designing and developing program communications and impact assessment plans
Other duties as assigned.
This role reports to the Senior Director of Learning Enablement and has the opportunity for advancement and growth of responsibility.
What are we looking for?
We’re looking for motivated individuals with:
University degree required, preferably in instructional/learning design, human resources development, educational technology, communications or a related field
At least 2 years of experience in instructional content development in a technology-enabled environment
Demonstrated experience designing and/or developing a variety of adult learning programs such as digital, classroom, blended, simulation, etc.
Knowledge of current adult learning concepts, techniques, frameworks, methodologies and tools
Superior verbal and written communication skills, including editing, with ability to synthesize information and translate into poignant and digestible learning interventions
Excellent writing skills
Excellent attention to detail, organization, time management, and prioritization skills
Critical reasoning and problem-solving skills
Must be highly motivated and organized with the ability to work on multiple projects simultaneously under time constraints
Must be open-minded and be able to adapt to a fast paced, changing environment
US work authorization
Someone who embodies being “Oaky”
What does being “Oaky” look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health