Client Manager
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About EssenceMediacom
We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 influencers help our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. EssenceMediacom challenges conventional thinking to build, propel, and supercharge our clients’ businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability.
EssenceMediacom understands that our people are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people. EssenceMediacom is a place for us to grow our careers and expand our horizons. EssenceMediacom is committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our “new power” where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.
Did you know that marginalised groups including women, people of colour and people with a disability are more likely to discount themself for a role if they don't feel they meet every requirement or understand the reasonable adjustment that can be made? This is why we encourage connection and conversation to ensure that everyone has the opportunity and information needed to find the right role, for them. If this role isn’t quite right, you may be the perfect fit for another – so go ahead, apply and find out!
Responsibilities
- Establishing and maintaining effective and productive client relationships
- Lead day-to-day management of client communication
- Creating the yearly media strategy for brands
- Delivering business-driving media and communication strategies and solutions, supported by grounded data& research
- Develop well-structured media mix for brand and campaigns, with clearly defined objective, KPI and success measure for each and every media channel
- Creating innovative media projects, and integrating technology within the projects
- Preparing the global and local reports
- Tracking the media plans and reports & presenting the data to client teams
- Take responsibility for coordinating client needs to planning teams
Qualifications
- 4-5 years experience in client managemet
- Offline media knowledge is a must
- Digital media knowledge is a plus
- Expertise in Microsoft Excel and Powerpoint
- Strong attention to details
- Has a high self-awareness skill
- Curious, innovative, self driven mindset
- A high-energy, innovative, positive, can-do person who is always looking for ways to improve what we do
- Exceptional communication skills (written & verbal)
- Fluent in English