Description

• Maintain and optimize product listings (PDPs), ensuring pricing, imagery, category tagging, attributes, and copy are accurately represented
• Bring your Creative A Game to support homepage, PLP, and PDP merchandising updates for seasonal campaigns, new launches, and promotional campaigns throughout the year
• Build and manage site promotions, including discount codes, bundles, and offer-based campaigns — aligned with marketing and inventory priorities.
• Assist with building and managing category, collection, and new landing pages
• Deploy site merchandising assets (banners, lifestyle imagery, videos) produced by Creative and Brand Marketing team

• Conduct daily site QA, identifying broken links, inaccurate content, non-functional promotions, and visual inconsistencies, maintaining a structured punch list of fixes
• Monitor category sort order, site search configuration, and product ranking logic to improve consumer journey, discovery, and conversion
• Create and support an A/B testing roadmap by deploying and merchandising test variants across homepage, PLPs, PDPs, navigation, and search

• Provide cross-functional support to Paid Media, CRM/Email Marketing Agency, Product, Creative, and Brand teams to bring campaigns to market on time
• Maintain competitive awareness, tracking best-in-class eCommerce merchandising, product education flows, and promotional offer presentation
• Assist with pulling basic reporting insights (click-through rates, bestselling products, category performance, add-to-cart rates, placement trends) to inform merchandising changes
• Support organic SEO strategy by partnering with agency to optimize category structure, PLP meta data, H1s, on-page content, and internal linking logic

• Partner with Warehouse and Logistics teams to validate fulfillment timing, stock accuracy, and inbound/outbound shipment visibility
• Flag low-inventory or out-of-stock risks and support deployment of alternate merchandising rules (ETAs, substitute SKUs)

• Minimum 3-5 years of experience in ecommerce merchandising, site operations, or digital content—ideally with a premium or modern consumer brand
• Deep interest in online merchandising and delivering standout digital experiences
• Hands-on experience with Salesforce Commerce Cloud, or other CMS tools
• Proven ability to troubleshoot content issues quickly while maintaining high accuracy

• Detail-driven, structured, and motivated by accuracy and excellence
• A creative problem-solver excited to learn how merchandising influences revenue
• Resourceful, digitally curious, and not afraid to dig into the “why” behind what works
• Energized by cross-team collaboration and working on seasonal DTC sale moments like BFCM, summer sales, or new tool launches
• Someone who takes ownership of their work and is willing to grow with the business
• Highly organized by nature — able to manage many updates simultaneously with accuracy and structure, while working across many different internal teams
• Curious and creative thinker who enjoys testing visuals, layouts, and storytelling
• Passion for consumer behavior, product discovery, and site experience optimization
• Understanding of KPIs and revenue levers: CTR, AOV, CVR, category performance, search behavior, and conversion trends

• Working conditions are normal for an office environment.
• Must be able to sit for extended periods of time.
• Must be able to use a computer keyboard and view a monitor for extended periods of time.
• This role requires Stamford, CT office on-site presence Monday through Thursday, with the flexibility to work remotely from anywhere on Fridays. 

• Comprehensive Medical/Dental/Vision plans
• Generous Paid Time Off Programs
• Life & Disability Insurance
• FSA/HSA/Dependent Care FSA
• Paid Parental Leave
• 401k and company match
• EAP & Employee Wellness Programs
• Volunteer Days Paid Time Off
• Free breakfast and lunch in the Stamford office