* Renewals Representative - Native Languages
Job ID: 24-648
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda
The EMEA renewals team (30 strong), based in Reading, UK, is responsible for driving industry leading renewal rates across the region. We work in 6 + languages and engage with end users and reseller partners alike. On our team, you will execute strategies to increase customer loyalty, improve renewal retention rates. Join our team with a track record of over-achievement, making presidents club, winning monthly MVP awards, and other regular incentives.
This position reports into a Renewals Sales Manager and is a hybrid office/home office role.
What you’ll be working on
- Responsible for a specific territory with an assigned set of customer contracts to renew to maintain our high renewal close rate
- Responsible for achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan
- Qualify renewal opportunities utilizing our sales methodology MEDDICC and manage successfully through the sales cycle
- Use SFDC (Salesforce) CRM to document all customer and partner activity to enable the forecasting of when renewals will be booked and invoiced
- Develop and maintain strong relationships with our channel and partners in your territory to maximize revenue
- Constructing complex pricing proposals by analyzing previous sales data through our CRM and financial system
- Managing your pipeline of customer contracts 90 days in advance (minimum). This includes researching customer license usage and proactively identifying risk points and track and resolve issues to comply with customer retention goals
- Collaborating with customer success, channel and sales teams to understand existing sales motions, identifying special customer issues and ensuring customer satisfaction
What you bring to the role
- Fluency in English and any of the following, French, Italian, Spanish.
- Highly organized, able to prioritize, multi-task with excellent time management skills, and ability to follow set procedures
- Clear track record of achieving targets and strong attention to detail
- Team orientated with a proactive approach
- Being able to run conversations with senior stakeholders in Barracuda, our Channel and End Customers
- Experience running customer calls and negotiating pricing
- Strong mathematical skills to ensure your ability to create complex pricing proposals
What you’ll get from us
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda, in addition to equity, in the form of non-qualifying options.
#LI-Hybrid