Product Program Manager
Job ID 2024-6557
Description
WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from discovery to recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.
We are seeking a dynamic and experienced Product Program Manager to join our team at
WebMD Ignite. In this role, you will be responsible for leading the planning, execution, and
delivery of key product initiatives to drive the growth and success of our platform. The ideal
candidate will have a strong background in product management, program/project
management, and cross-functional leadership, with a passion for leveraging technology to
improve health outcomes.
Responsibilities:
- Lead the end-to-end execution of product initiatives, from ideation and prioritization through development, launch, and ongoing optimization.
- Collaborate closely with product managers, engineers, designers, content creators, and other stakeholders to define project scope, goals, and deliverables.
- Develop detailed project plans, timelines, and budgets, and ensure alignment with strategic objectives and resource constraints.
- Own tracking of hours tied to deliverables for capacity and velocity planning and reporting
- Publish transparent weekly status updates to the executive team for the products in the the Program portfolio
- Drive cross-functional coordination and communication, fostering a culture of transparency, accountability, and collaboration.
- Anticipate and mitigate risks, solve problems, and overcome obstacles to keep projects on track and deliver high-quality results.
- Monitor key performance indicators (KPIs) and success metrics, analyze data, and gather user feedback to inform product decisions and drive continuous improvement.
- Serve as a subject matter expert on program management best practices, tools, and methodologies, and mentor junior team members as needed.
Qualifications:
- Bachelor’;s degree in business, computer science, engineering, or a related field; advanced degree preferred.
- 3-5+ years of experience in product/project management, program management, or a related role, with a proven track record of successfully delivering complex projects on time and within budget.
- Prior training and/or experience in a Scrum Master role, desired
- Experience working in an Agile development team
- Experience/knowledge related to Data Privacy and/or IT Security topics related to working with PHI in the healthcare industry
- Experience working in the healthcare, technology, or digital experience industry is strongly
- preferred.
- Solid understanding of agile development methodologies, product lifecycle management, and project management tools (e.g., JIRA, Asana, Confluence).
- Analytical mindset with the ability to translate data into actionable insights and make data- driven decisions
Attributes:
- Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across teams and levels of the organization
- Capability to lead and influence from an indirect role
- Ability to make data-driven decisions
- Passion for healthcare, wellness, and technology, with a desire to make a positive impact on people’s lives through innovative products and solutions
- Team player with the ability to work collaboratively in a fast-paced environment
- Strong ethical standards and integrity in handling sensitive information
- Continuous learner with a passion for staying updated on emerging security trends and technologies