Senior Site Reliability Engineer/DevOps

R&D - Research and Development King of Prussia, Pennsylvania Newton, Massachusetts Washington, District Of Columbia Burke, Virginia


What makes us Qlik 

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 11 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 45,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!  


Senior US Site Reliability Engineer

The Qlik Senior Site Reliability Engineering team (SRE) is committed to ensuring that our large-scale distributed systems are scalable, monitored, automated and performing optimally, 24x7x365. We own our production environment - from the initial design phases to ensuring continuous high availability. Bring your passion to automate and join our growing team, and dig deep into performance, scalability, capacity, and reliability problems.

 Key Responsibilities & Tasks

  • Working with the existing global SRE organization, this individual will be primarily responsible for setting up and configuring a self-contained US Qlik Cloud region.
  • Develop and support cloud infrastructure designs and implementations and being directly involved in the software deployment process.
  • Use monitoring tools to find problems and resolve and/or escalate to development
  • Design and deploy new applications and enhancements to existing applications, software, and operating systems.
  • Work with development teams to establish SLOs and strive to ensure proper incident response when error budgets are depleted.
  • Propose and create system design models, specifications, diagrams, and charts to provide direction to development teams.
  • Plan and perform Operating System and software upgrades.
  • Provide general assistance for Technical Support.
  • Assist in the development and implementation of disaster recovery plans; and conduct research on emerging technologies in support of systems development efforts and recommend technologies that will increase cost effectiveness and systems flexibility.
  • Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.

Competencies and skills:

The skills and qualifications required for this role:

  • 3+ years of experience deploying software into a production SaaS environment.
  • Previous experience building a SaaS product using Cloud CI/CD tools like CircleCI, Concourse, ArgoCD, etc.
  • Single Scoped Background Investigation (SSBI) clearance is preferred.
  • Understanding of FedRAMP compliance needs are considered a plus.
  • 5+ years of experience with deploying and supporting a SaaS offering.
  • 1+ years of experience deploying and supporting Kubernetes clusters in a public, scalable SaaS offering.
  • 1+ years of experience as a Site Reliability Engineer or 3+ years in a DevOps environment.
  • 5+ years development experience (Golang / NodeJs / bash / etc.).
  • 3+ years of experience with each of the following:
    • Cloud Infrastructure (Amazon Web Services (AWS) / Google Cloud Platform (GCP) / Azure / etc.)
    • Bug tracking (JIRA / Bugzilla / YouTrack / etc.)
    • Continuous Deployment (concourse / GitHub Actions / Spinnaker / etc.)
    • Source control (github / gitlab / etc.)
    • Metrics & Tracing (Grafana / Prometheus / Jaeger / OpenTelemetry / OpenTracing / etc.)
  • Familiar and comfortable with agile development techniques.
  • Self-starter with the ability to work independently on projects.
  • Proactive and strong ability to learn new things with limited guidance.
  • Demonstrated ability to work effectively within a team and with cross-functional technical and business teams.
  • A curious attitude that is interested in knowing why things work the way they do and using that information to improve and enhance.


This role is located in the US.


 About Qlik 


Qlik is an Equal Opportunity Employer and does not discriminateon the basis ofany protected category or characteristic.  We value the diversity of our workforce. If you need assistance due to disability during the application and/or recruiting process, please contact us via theAccessibility Request Form 


AGENCIES: Qlikis not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee atQlikvia-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property ofQlik. No fee will be paid in the event the candidate is hired byQlikas a result ofthe referral or through other means.