Technical Architect

Customer Success/Support Barcelona, Spain


Description

What makes us Qlik

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 12 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 38,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

 

How you will spend your time as our next Technical Architect

Qlik is searching for a Technical Architect with broad and deep knowledge of Windows, Linux, cloud services, security, and automation, along with strong communication skills and consulting services experience.

In this role, you will work with senior IT stakeholders alongside enterprise architects at our largest customers to undertake discovery, design and hands-on implementation of solutions that are secure, reliable, and scalable to tens of thousands of users.

You will support and advise Qlik’s customers in deploying Qlik Cloud and Client-managed products and helping them integrate these with their existing technology platforms and processes. To do so you need to be comfortable with the concepts of “dev-ops” methodologies, APIs, scripting, and security.

We seek out and reward ambitious people who learn quickly, enjoy exploring new technology, and like to work with other talented people on diverse teams. You must be willing to travel and to engage with a variety of customers remotely and on-site across the EMEA region.

 

Your responsibilities will include the following:

  • Deliver and lead consultative engagements in-person and remotely for key clients;
  • Lead the analysis, architecture, design, and development of large-scale solutions on Qlik Cloud or for Qlik’s Client-managed products with enterprise clients;
  • Document and present complex architectures to client technical teams;
  • Solve complex client technical issues, support with version upgrades, migrations, and cutovers, and provide coaching to client technical staff on the Qlik platform.

 

Key challenges in this role:

  • Thrive in a client-centric environment with a focus on the most challenging enterprise accounts;
  • Keep pace with a constantly evolving cloud-first technology stack and champion this both internally and externally;
  • Guide large enterprise customers to align with Qlik product strategy and to adopt best practices;
  • Collaborate with global sales and product teams to deliver best-in-class solutions;
  • Assist customers with high expectations while leading them to new levels of success.

 

 

You will be successful if you have

  • 5 to 10 years of experience managing internal and/or external clients in the delivery of large infrastructure solutions, including server, storage and network infrastructure planning;
  • Understanding of Windows Server architecture – W2012, W2016 and IIS;
  • Understanding of Linux Server architecture – RHEL, Ubuntu, Amazon Linux, etc.
  • Hands on experience designing and deploying complex solutions in AWS, Azure, Google Cloud or other cloud providers;
  • Familiar with one or more server-side scripting languages (e.g. PowerShell, Python, Bash);
  • Experience developing automation solutions that use APIs;
  • Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets;
  • Demonstrated abilities with SSO-related software such as Azure AD, ADFS, SiteMinder, OpenSSO, Auth0, Okta or other SAML & OpenID Connect providers;
  • Understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, LDAP, reverse proxies and firewalls;
  • Excellent presentation and communication skills to technical and non-technical audiences;
  • Strong client-facing consultative skills, able to act as a customer advocate;
  • Able to work independently with minimal supervision or as part of a team;
  • Able to multi-task and refocus based on changing priorities;
  • Able to take ownership of projects and to show initiative.

 

You will thrive if you have

  • Familiar with auto-deployment of Windows and Linux-based software;
  • Experience with containers (Docker) and orchestration (Kubernetes) technologies;
  • Experience with infrastructure automation tools like Terraform and AWS CloudFormation;
  • Experience with deployment and configuration management tools like Chef, Puppet, and Ansible;
  • Experience with Snowflake, AWS Redshift, Google BigQuery or other cloud data warehouses;
  • Knowledge of clustering, fail-over and disaster recovery products and concepts such as MS Clustering Services, Load Balancing, Routers, LUNS, SAN and NAS;
  • Familiarity with server hardware selection, design and troubleshooting;
  • English and any other European language.

 

Education

Bachelor’s Degree

 

Location/Mobility
Barcelona or Madrid

 

Ability to travel

About Qlik 

 

Qlik is an Equal Opportunity Employer and does not discriminateon the basis ofany protected category or characteristic.  We value the diversity of our workforce. If you need assistance due to disability during the application and/or recruiting process, please contact us via theAccessibility Request Form 

 

AGENCIES: Qlikis not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee atQlikvia-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property ofQlik. No fee will be paid in the event the candidate is hired byQlikas a result ofthe referral or through other means. 

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