Client Service Representative
Description
Bayview Animal Hospital is in search of a full-time Customer Service Representative to join our growing team
We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support sessions, generous pet discounts, and more!
Compensation: $16.50- $17.50/ hour
Our Ideal Candidate:
An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets, this experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 36-40 hours per week, days, evenings and Saturday availability required.
An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets, this experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 36-40 hours per week, days, evenings and Saturday availability required.
Job Duties:
- Communicating via phone, email, and/ or in person with clients and actively listening to their concerns.
- Scheduling appointments and using our computer information system to accurately process client payments and maintaining patient records.
- Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
- Ability to multi-task through out the day.
- Ability to prioritize tasks faced with each day.
Job Requirements:
- High School Diploma or equivalent, AAS or higher preferred.
- At least 6 months of customer service experience is preferred.
- Veterinary hospital experience is preferred, however not required.
- Ability to lift up to 40 pounds, squatting, reach, standing, and walking throughout the day.