1）Make sure Network and Server availability above target.
2）Troubleshooting for infrastructure problems within predefined response time.
3）Accurate and complete infrastructure documents
4）Project accomplishment successfully on time
5）Provide IT support for employees effectively.
6）Regular status update to Head of IT with accurate information.
7）Standardize routine process with necessary documentation.
8）Allocate resource effectively
9）Train team to make sure each member is qualified with his/her job role and perform IT operation in compliance with global IT policy.
1. 12 years or above experience in IT-related field.
2. Strong project management and problem solving skills needed.
3. Overall Communication across multi-departments each entity.
4. Excellent bilingual language skills and ability in both English and Chinese.