Revenue Operations Analyst

Sales Operations Belgrade, Serbia Req.Num.: 26900


Hungry, Humble, Honest, with Heart.


The Opportunity

Are you an experienced revenue operations professional with a deep understanding of Customer Success in a subscription company? If so, you should join our team as a Revenue Operations Analyst at Nutanix. You will have the opportunity to collaborate with key cross-functional partners, drive strategic planning and execution, optimize forecasting and performance, lead global transformation programs, and enhance revenue operations and technology, all while working with a team of motivated professionals in a fast-paced and innovative environment


About the Team

This role would be a part of the Revenue Operations team, specifically supporting the Customer Success team across EMEA & APJ. The wider team is responsible for managing and optimizing headcount, quota, and revenue models within the Customer Success department. They collaborate closely with key cross-functional partners such as Finance and HR to inform strategic investment decisions. The team also plays a crucial role in strategic planning, forecasting, performance optimization, global transformation programs, analytics and reporting, and technology enhancement. They work closely with senior GTM leaders and are driven by a focus on driving customer success and maximizing revenue.


Your Role

  • Supporting the customer success organization across EMEA, ensuring effective business decisions can be made as a result of ongoing forecasting cadence 
  • Annalyse revenue engine to proactively identify process improvements and implement changes where necessary 
  • Carry out ongoing segmentation requirements to ensure our customers are receiving the correct amount of support by our teams 
  • Gathering critical information from meetings with various stakeholders and producing useful, well thought out reports. 
  • Ability to effectively communicate with high-level executives, salespersons, and internal teams 
  • Create and maintain sales documentation and manage and maintain territory alignments 

What You Will Bring

  • 3+ years relatable experience in a sales / revenue / marketing operations role or finance role 
  • Experience working in a renewal / customer success environment, understanding key reporting metrics such as Annual Recurring Revenue (ARR), Gross Recurring Revenue (GRR) Renewal Rates (RR) etc 
  • Ability to provide insights into data and present to key stakeholders 
  • Working with disparate data sources and complex processes, offering valuable suggestions on how to improve the way we work. 
  • Fluency in English required 
  • Advance proficiency with Excel, Salesforce.com and Tableau.

--

Nutanix is an equal opportunity employer.

Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].