Business System Analyst
Hungry, Humble, Honest, with Heart.
The Opportunity
This person will drive the definition and transformation of tools and processes for applications related to Procurement. This person’s primary responsibility will be to improve the Procurement team’s velocity and flexibility for making changes as well as increase the overall quality of the systems used by Procurement including Coupa, ServiceNow and others. This role involves working closely with stakeholders and other business teams to understand the needs, identify opportunities for improvement, and develop solutions that align with business objectives.
About the Team
At Nutanix, the Procurement team is a close-knit group that thrives on collaboration and innovation. Comprising a manager and four full-time employees—two located in India and two in the US, along with a part-time contractor—the team works seamlessly across geographical boundaries. This diverse team dynamic fosters an environment where varied perspectives can flourish, driving better decision-making and strategic sourcing.
You will report to the Director of Procurement, who leads while encouraging a culture of open communication and teamwork. In terms of work setup, this role primarily supports remote work, allowing flexibility in your work-life balance.
Your Role
- Collaborate with stakeholders to gather and document business requirements.
- Create detailed functional specifications and system design documents.
- Develop and implement business systems and processes to enhance efficiency
- Analyze applications such as Coupa and recommend improvements from user experience’ perspective
- Own all requirement documents that include process flows, functional specs, use cases, user stories etc.
- Work with IT and development teams to ensure successful implementation of solutions.
- Communicate effectively to senior management regarding risks/benefits of solution options
- Manage business team adoption of these tools and processes through readiness planning, documentation, training, and support
- Conduct system testing and validation to ensure requirements are met.
- Provide training and support to end-users on new systems and processes.
- Monitor system performance and make recommendations for enhancements.
- Manage reporting and dashboards
- Stay up to date with industry trends and best practices in business systems analysis.
- Leverage expertise in Coupa, ServiceNow and other tools to optimize system functionality and integration.
What You Will Bring
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Proven experience as a Business Systems Analyst or similar role.
- Proficiency in business analysis tools and methodologies.
- Expertise working with Coupa and other applications like ServiceNow, Flexera.
- Strong business analysis and problem-solving skills
- Ability to quickly understand business complexities, deep dive new business domains, clearly articulate and document business requirements to implementation team which includes and not limited to business use cases, business processes and user stories.
- Ability to drive business solutions using structured analysis with data points to support business decisions and to influence cross-functional teams
- Demonstrated success in business process improvement, change management, and adoption of the tools and processes across organizations using influence skills.
- Strong interpersonal and communication skills to develop relationships with multiple stakeholders across organizations and establish your sphere of influence
- Demonstrated ability to complete multiple tasks in parallel under pressure self-motivated and thrive in an ambiguous work environment
- Ability to work independently and as part of a team.
Work Arrangement
Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.
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Nutanix is an equal opportunity employer.
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].