Global Marketing Operations Specialist, Ezra

Marketing Toronto, ON
Contract Type: Full-time


Position at Ezra

Who we are

Imagine what even the world’s finest organizations could achieve if all of their employees were coached to be their absolute best.

At Ezra, we’re on a mission to do just that. We believe through coaching, people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest.

This mindset applies not only to our clients, but is manifested in our own Ezra family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our teams gets to experience the superpower that is coaching for themselves, amongst some other pretty incredible perks.

Ezra is the fastest growing global virtual coaching company, supporting some of the world’s leading companies. If all of this resonates, Ezra just might be the place for you.


The Role

The Global Marketing Operations Specialist will play a critical role in the Global Revenue Operations team to scale our marketing impact and support our growing Marketing team. We’re looking for an experienced marketing professional with a strong SAAS marketing or marketing ops background.


The Team

This role reports directly into the Director of Global Sales Operations with a dotted line into Director of Growth, Marketing. In addition to marketing operations, the global RevOps team supports growth through sales ops, enablement, insights and GTM tools/systems. This role will also work in close partnership with our Global Marketing Team.


What You’ll Do

  • Establish and maintain scalable marketing operations processes that ensure best practices in campaign and lead management
  • Execute system integrations, data integrations, and manage information flow between marketing tools and CRM
  • Manage marketing database to ensure data quality, compliance and actionability
  • Build and optimize the marketing funnel that generates leads, improves conversions, shortens sales cycles, and maximizes sales wins
  • Implement new MarTech solutions to drive automations, conversion, and data integrity
  • Ensure our systems and processes are set up to ensure we are collecting the right data in the right way at the right time
  • Capture and measure key data points and success metrics and report back to the RevOps and Marketing teams
  • Collaborate with internal stakeholders to gather program requirements, collect feedback and gain consensus on processes, and present on results



About You

You have:

  • 3-5 years of experience working in marketing operations
  • Experience with marketing automation processes, including lead management, scoring, automation, campaign management, and online marketing
  • Knowledge of best practices around data management, lead lifecycle management, campaign design, lead scoring, lead routing, and marketing performance management
  • Ability to troubleshoot systems and integrations to ensure data is flowing correctly
  • Ability to understand business requirements and deliver solutions that balance business needs and system maintainability
  • Deep understanding of MarTech tools and CRM systems (Pardot/SFDC)
  • Demonstrated ability to define, refine and implement marketing ops processes and procedures
  • Ability to conduct sophisticated and creative analysis of complex data, and translate the results into actionable deliverables, messages, and presentations.
  • Startup and/or SaaS experience strongly preferred.
  • Bachelor's degree in business, sales/marketing, or related discipline.


You are:

  • Someone who has strong interpersonal and team building skills; an ability to work with a diverse team and influence/drive change across functional and business streams.
  • Someone with strong technical, research, problem-solving and collaboration skills
  • Someone who thrives  within a fast-paced, international environment
  • Data driven, think analytically and are strong in defining processes
  • Passionate about marketing operations strategy and staying current with industry trends
  • Someone with a growth mindset; must be adaptable and open to challenges and keen to find new ways of doing things


What we offer

  • Your own world class coach
  • Regular team social events
  • Flexible working
  • Contribution to a wellbeing app (think meditation, fitness, sleep!)
  • A weekly wellbeing hour and much more!
  • Competitive benefit package


We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves.  We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.