Career Consultant

Gestion de Projet : Delivery London, United Kingdom Glasgow, United Kingdom Birmingham, United Kingdom Reading, United Kingdom Leeds, United Kingdom
Contract Type: Full-time


Position at Lee Hecht Harrison (Global)

Career Transition Consultant

As the market leader in Career Transition, we are focused on developing our delivery model to ensure consistent quality and standards of excellence. To do this, we are looking to expand our team of permanent consultants working alongside and guiding our associate community to deliver both one to one support and group learning. We would also look for creative input into expanding and developing our career transition services as well as the ability to work closely with our clients and other stakeholders.


Reporting Relationships:

        Reports directly to the Head of Career Transition



        London – Temporary remote working due to Covid-19


Major Responsibilities

        Delivery of one to one career coaching according to the parameters of the delivery model.

        Facilitation of group learning events ie seminars, workshops and webinars.

        Ability to provide career coaching across a broad range of sectors and at all levels from graduate to C-Suite.

        Work closely with the engagement and sales teams to ensure that the service to candidates reflects the contractual guidelines.

        Experience of shopper meetings and other business development activities ie client pitches, experience days.

        Strong administrative skills in order to maintain candidate records effectively and in a timely manner.

        Knowledge of or familiarity with career portals including use of premium databases.

        Ability to demonstrate social media tools in order that candidates are using current job search channels.

        Key performance indicators to be achieved in line with the overall business strategy – 80% candidate delivery utilisation, Quality data, time to land expectation, Job search work team candidate attendance

        Organisation of candidate events ie Networking evenings, social events to further enhance the candidate experience.

        Involvement in running Job Search Work Teams both live and virtual.

        Research into, and creation of, new material to continually update and develop our career transition offering to clients and candidates.

        Training of associates in the LHH methodology and related delivery content.

        Input into the development of new CT innovations including testing and research.

        As a permanent Consultant, provide support and guidance for groups of associates to help monitor quality and consistency of delivery


Required Experience/Characteristics

       Coaching qualification would be desirable but experience of working in commercial, customer-focused environments is equally important.

    Knowledge of career transition coaching and techniques including one to one coaching, group facilitation, webinar experience, psychometrics.

    Educated to degree level or equivalent with evidence of continual professional development relating to coaching, counselling and/or career transition skills.

       Strong social media skills including active use of LinkedIn.

     Ability to effectively keep records through online information management system.

   Experience of virtual delivery via Zoom, webinars and teleconferencing.

       Experience of HR, recruitment and/or outplacement services would be beneficial.

      Ability to engage with broad range of stakeholders at all levels is essential.

        Demonstrable research skills and ability to produce creative career development materials such as workshops and workbooks.

        Organisation of candidate events ie Networking evenings, social events to further enhance the candidate experience.

       Experience of working on-site with clients including career centres.

       Good admin skills in order to maximise utilisation of diary time.

       A collaborative, collegiate approach to working with a large team of consultants.

      A positive, energetic focus on making a difference to the candidate’s experience of career transition.

       A brand ambassador for LHH particularly when working with clients and external stakeholders.


What We Offer

        Contract: Permanent

        Contract Type: Full Time

        Hours per Week: 37.5

        Workdays: Monday Friday

        Salary: Depending on Experience

Due to the nature of this role, successful applicants will be subject to basic DBS checks


Must have the right to work in the UK