Senior Sales Intelligence Analyst (Director level)
The primary responsibility of the Director, Sales Intelligence is responsible for the development and distribution of standard reports and dashboards that provide globally-consistent insights about prospects, customers, sales activities and assets that improve sales performance through Salesforce and Einstein.
Reports directly to the SVP, Global Sales Operations
Sales Reporting Portfolio Management
Build and maintain a reports and dashboard library in Salesforce.com and Einstein that are aligned to management cadences from individual coaching 1:1s to executive team meetings, ensuring alignment of metrics and measures across the portfolio
Understand strategic priorities and business questions where analytic guidance is needed allowing for the development of project plans and SOP’s used to tackle key questions while providing direction and guidance based on data and analysis that will enable the organization to hit strategic goals
Ability to collaborate cross departmentally to ensure the CRM platform and its services provide accurate, timely and actionable information to its various data consumers
Identify and expand on development of self-service analytics capabilities in the organization
Provide ongoing, high-level support to internal stakeholders to ensure understanding of insights gleaned from the reporting portfolio
Track performance of key strategic priorities (e.g., new hire onboarding, product launches, etc.)
Respond to Ad Hoc data request from sales leaders, incorporating insights and repeated requests into the standard reporting portfolio (MBR’s, QBR’s etc.)
Add depth to insights and reports by developing a thorough understanding of key sales dynamics
Provide data for sales recognition campaigns and contests
Maintain data & metrics definition directory
Determine required data sources (internal and external) to address business questions.
Identify opportunities to minimize data discrepancies through automation in partnership with Sales Technology
Process & Information Flow
Partner with Finance, Marketing, and Operations to ensure data required to run the business, serve clients, and serve candidates flows -wherever possible - without manual intervention
Identify methods to provide sales leaders with visibility into data and metrics stored outside SFDC (i.e., quota, NPS, etc.)
Background building dashboards and reports in SFDC & Einstein(Tableau CRM) required
Advanced Excel knowledge and experience (Formulas, Access, Pivots, Charts etc.)
Programming or system development background strongly preferred
SFDC Certifications in administration strongly preferred
Pardot background a plus
Microstrategy CRC background a plus
Advanced presentation skills and experience strongly preferred
Data-obsessed and action-oriented, creative, resourceful, ethical, self-motivated, and disciplined
Highly analytical strategic mindset with an ability to think broadly, refine questions, and develop actionable intelligence
Possesses business and strategic acumen with ability to communicate broader business vision to cross-functional and technical teams
Strong knowledge of business performance KPIs
Change management leadership. Implementation of new processes / systems
A positive, self-starter attitude
Attention to detail, strong organizational skills, and an absolute focus on quality of work
Strong written and verbal communication skills
Demonstrated ability to develop effective / collaborative working relationships with cross-functional partners
Ability to coordinate and influence the efforts of cross-functional teams
Ability to prioritize and manage concurrent and, occasionally, competing initiatives in a fast-paced environment.
Focus on process improvement and the development of sustainable / predictable processes, business rules and solutions.
Bachelor’s Degree in business, engineering, mathematics or technology
The world of work is changing fast.
Profound changes at profound speed.
But whereas many see change as an existential threat,
a select few see it as an opportunity to make a difference.
An opportunity to deliver lifelong employability to a generation of talent in transition.
An opportunity to develop leaders, recognizing the capabilities needed for today,
while nurturing the expertise needed for the future.
And an opportunity to look beyond what’s right for a company, to what’s right for society as a whole.
And out of the few that see these opportunities, there are even fewer placed to actually deliver them.
At Lee Hecht Harrison, we have the scale, the expertise and the insight, not only to identify these opportunities, but to realize them.
Transforming workforces though career transition, talent development and strategic advisory.
Developing future skills, flexibility and foresight, delivered with a distinctly human heart.
We’re obsessively passionate, and quantifiably effective.
Making a difference to everyone we work with and for. And delivering it on a global scale.
Because opportunities aren’t there to be observed.
They’re there to be taken.
This is LHH.
This is Opportunity, delivered.
LHH is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, age, or any other characteristic protected by law.
For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.lhh.com/us/en/diversity-and-inclusion