Description

• Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly.
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
• Through genuine and positive communication, makes each customer feel informed, understood, and special.
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
• Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
• Adherence to standards of business conduct and compliance. 

• Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement.
• Maintains the perseverance to drive and sustain the changes that occur at MedExpress, while being resilient and flexible, and inspiring and motivating the team.
• Constantly communicates to the team, is open to opinions and feedback from team members and follows through on commitments.
• Creates a work environment in which people are able to perform to the best of their abilities.

• College degree strongly preferred.  Five to six years management experience, with a healthcare background strongly preferred. Working knowledge of payroll and scheduling. Ability to multi-task in a fast paced working environment and maintain a positive attitude.   
• Knowledge of and responsibility for upholding State and Federal regulations regarding dispensing, storage, security, reporting, and disposal of controlled medications. 
• Ability to assist in development, implementation, and maintenance of clinical training and staff development programs in conjunction with the training and development department, as well as the clinical operations team. 
• Assists clinical leadership in planning, organizing, implementing, and monitoring quality control and quality assessment.
• In conjunction with the clinical operations team, acts a resource to staff regarding all clinical operations issues to include MedDispense, lab, and x-ray.

Principal Duties and Responsibilities:

• Drives excellence in business, clinical, and financial operations in the region through data analysis and strategic planning. 
• Creates a culture where staff are engaged, challenged, and efficient in carrying out job responsibilities.   
• Builds a high performing team with high morale and addresses performance issues quickly and decisively. 
• Partners with clinical leadership to ensure compliance with all clinical policies and training programs.
• Identifies methods to increase business opportunities and scope of services provided by the Centers while maintaining budgetary performance.