Medical Director - Urgent Care Network
Description
Position: Medical Director
Location: Greater Pittsburgh
Schedules: Fulltime (20% clinical, 80% admin)
UPMC, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, have partnered to operate urgent care centers across the state of Pennsylvania, Virginia and West Virginia.
We are excited to announce an opening for a Medical Director to lead, counsel, and engage a frontline clinical workforce of physicians, nurse practitioners, and physician assistants, focusing on the highest level of care and a high standard of customer satisfaction.
We are excited to announce an opening for a Medical Director to lead, counsel, and engage a frontline clinical workforce of physicians, nurse practitioners, and physician assistants, focusing on the highest level of care and a high standard of customer satisfaction.
Opportunity Highlights:
- Direct and identify best practice standards including establishing clinical policies, procedures, rules, regulations and methods of operation related to the UPMC- GoHealth Urgent Care network.
- Establish quality metrics and initiate process improvement programs.
- Support UPMC– GoHealth Urgent Care network's strategy to increase exposure and to enhance the image of the Program to health care providers and residents.
- Participate in the development of patient education materials and seminars
- Work collaboratively with the Regional President of the network and the operational team to implement best practice operations for the network.
- Responsible for the quality of care and all issues related to the clinical caregivers within their assigned region.
- Collaborates across and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performance.
A Career with UPMC-GoHealth Urgent Care Offers:
- Competitive compensation, bonuses and comprehensive benefits package as an employee of UPMC including PTO, CME allowance, malpractice coverage, and more).
- Partnering with UPMC allows us to reach beyond the episodic patient treatment of traditional urgent care.
- Work in our beautiful state-of-the-art centers that are provider/patient-friendly and equipped with imaging, labs and an advanced EMR (EPIC) that is fully integrated with UPMC!
- Our patient satisfaction scores validate our focus on the quality of care.
Minimum Qualifications:
- Board certified physician in emergency medicine, family practice or med-peds (IM/Peds)
- Minimum of five (5) years of clinical leadership / administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system, required. Including managing multistate /multisite operations within an integrated health system and matrixed environment
- Experience overseeing multi-center operations throughout a region.
- Successful track record building, developing and leading high-performing medical teams; he or she must have strong analytical, management, delegation, organizational and administrative skills to develop and mentor a high performing team.
- Outstanding communication and management skills, and an ability to work collaboratively with GoHealth staff, management, health system partners, required. Outstanding oral and written communication skills.
- Proven track record of flexibility and fluidity in managing many responsibilities, acting as a "coach" and manager while simultaneously managing multiple operational centers.
- Possesses the tenure, knowledge, and skillset necessary to bring authority to new and existing relationships, both internal and external among physicians and non-physician executives.
- Must possess recent experience in generally accepted and currently used methods and techniques.
Additional Knowledge, Skills and Abilities:
- Proficiency in MS Word, Excel, and PowerPoint
- Super-user level skills with a currently in-use electronic medical record preferred. Epic preferred.
- Strong experience and skills in presentation of clinical and administrative topics to audiences of clinical and non-clinical staff in both formal in informal settings
- Data analytics preferred
About Us:
At GoHealth Urgent Care, we GO above and beyond for our patients, communities and team members to ensure effortless, personal and connected experiences. That's why we partner with the most innovative and integrated health systems and staff our centers with the most knowledgeable providers.
GoHealth Urgent Care has partnered with UPMC a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services, to create a substantial network of urgent care centers throughout Pennsylvania, Virginia and West Virginia that put patients and providers first, through delivering superior care and convenience. The partnership provides patients with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools, such as online registration and appointment scheduling.
We are committed to Quality Care:
Our Urgent Care locations have been accredited by the Urgent Care Association. The only program of its kind, this accreditation was awarded for GoHealth Urgent Care's excellence in both certification and quality and safety standards. This accomplishment signifies our continued dedication to the patients we serve.
Apply Now and Take Your Career to the Next Level!
If you are a dynamic, flexible, and experienced clinician ready to make a difference, we would love to hear from you. Do not miss this opportunity to join our collaborative team and practice urgent care medicine with the support of a fast-growing healthcare network. Apply now and unlock your full potential!
If you are a dynamic, flexible, and experienced clinician ready to make a difference, we would love to hear from you. Do not miss this opportunity to join our collaborative team and practice urgent care medicine with the support of a fast-growing healthcare network. Apply now and unlock your full potential!
Connect with us:
Have questions or need more information? Apply below to start a conversation about your future with UPMPC-GoHealth Urgent Care.
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