Administrative Assistant, Medical Staff Services – The Greeley Company

About The Greeley Company

The Greeley Company is a leading provider of consulting, education, interim staffing, credentialing management, and external peer review to healthcare organizations nationwide. Headquartered in the greater Boston area, The Greeley Company has helped more than 1,000 healthcare organizations within the past three years address challenges related to regulatory compliance, credentialing and privileging, peer review, clinician burnout, bylaws and physician-hospital alignment.

The Greeley Company joined The Chartis Group in 2019. The Chartis Group is a comprehensive advisory and analytics services firm dedicated to the healthcare industry. With an unparalleled depth of expertise in strategic planning, operations and performance excellence, informatics and technology, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children's hospitals, physician enterprises and healthcare service organizations achieve transformative results.

Across both Greeley and Chartis, we are lucky to have extraordinarily talented people working in our firm – all brought together around our unifying mission “to improve healthcare delivery”, a shared dedication to our core values, and the emphasis we place on creating an environment that enriches the experiences of our clients, our colleagues and our communities.

Role Overview

The Administrative Assistant - Medical Staff Services reports to the Director of Medical Staff Services and provides administrative support for the Medical Staff Services department by preparing reports, handling information requests, and performing tasks such as preparing correspondence, receiving visitors, arranging conference calls, updating databases, and scheduling meetings.

Under the direction of the Director, the Administrative Assistant – Medical Staff Services is also responsible for supporting and delivering the activities set forth in an agreed upon Statement of Work for the defined locations, functions, transition projects, and service level standards in accordance with The Greeley Company contract.

Responsibilities

• Prepare reports, memos, letters, and other documents, using Microsoft Office e.g., Word, Excel, and PowerPoint software
• Read and analyze incoming memos, e-mails, submissions, and reports to determine their significance and responds or distributes accordingly
• Open, sort, and distribute incoming correspondence
• File and retrieve department documents, records, and reports
• Log information into the appropriate credentialing database
• Update credentialing database in accordance with established standardized data entry policies and procedures
• Assist with appointments and reappointments
• Greet visitors and direct them to the appropriate individuals
• Answer telephone and address the callers’ needs accordingly
• Maintain adequate stock of office supplies
• Arrange scheduling, A/V, catering, etc. for Medical Staff and internal departmental meetings, as requested
• Take notes at internal departmental meetings and follow up on action items appropriately
• Coordinate as needed with other hospital departments such as Maintenance, Housekeeping, Information Technology, etc. for office needs
• Assists in a variety of duties, as requested, including, but not limited to, the annual dues assessment and collection; expiring information such as DEA, license, professional liability insurance, specialty board certification status; maintaining and updating credentials files in the practitioner database, assisting with notification of and sending out notices/correspondence

This role is an onsite role in Pasadena, CA. No remote work allowed. 

Qualifications and Desired Skills

• High school diploma or equivalent
• Proficiency in Database Management, Microsoft Word, Excel, and Outlook
• Experience in healthcare is preferred

Salary range: starting at $60,000. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.      

At The Chartis Group, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.