Senior Enrolment and Student Progression Officer (Internal Only)
Description
Senior Enrolments and Student Progression Officer, Student Administration (Internal Only)
Based on Fremantle or Sydney Campus
Part-time, (0.6) Fixed term opportunity ceasing 15 August 2025
- Be part of a welcoming community of professionals, academics and students
- We pride ourselves on our high rate of student satisfaction
- $77,437 - $86,102 pa WA (Level 5) + 14.25% superannuation pro rata
- $84,837 - $93,296 pa NSW (Level 5) + 14.25% superannuation pro rata
About the university
The University of Notre Dame Australia is a private Catholic University with over 1,000 permanent staff providing an exceptional educational experience to over 12,000 students across our Fremantle, Broome, and Sydney campuses, as well as clinical schools in Victoria and New South Wales.
About the role
Student Administration at the University of Notre Dame provides expertise, service and operational support to students across a broad range of student administration, student service and key regulatory, policy and compliance functions that support the academic decisions of the Faculties, Schools and other relevant departments at the University. The position reports to the Senior Team Leader Student Administration providing national support across campuses.
Key Responsibilities
- Process and action applications for Advanced Standing and Retroactive Withdrawals (Remissions) according to University and Government policy, ensuring all related student record changes are accurate.
- Support the enrolment process by providing friendly, prompt and accurate advice to students and other staff over the phone, in person and via email.
- Assist with other Student Administration work as needed including resolving escalated enrolment enquiries and student record data changes.
- Communicate with internal stakeholders on Student Administration related functions and provide advice related to areas of expertise particularly enrolment, Advanced Standing and Retroactive Withdrawals (Remissions).
Qualifications, skills & experience
- Completion of an undergraduate qualification and or relevant work experience in higher education work environment.
- Demonstrate experience in academic award for enrolment and progression and legislative environment (HESA, ESOS and CRISCO).
- Able to collaborate and work with teams to achieve core objectives.
- Demonstrated communication skills and ability to work in teams to achieve project outcomes.
- Demonstrated excellence in exceptional customer service skills in managing high numbers of enquiries, utilising problem-solving skills to provide information and advice.
- Proven ability to work independently and with others in a busy fast-paced team with the ability to adapt to a constantly changing work environment.
Benefits
- Generous training and development opportunities
- Friendly and collaborative working environment
- Discounted study at the University
How to apply
Please apply online with a resume and cover letter outlining your suitability for the role.
Applications closing date: 11 October 2024
For further information on how to apply, please visit: How to apply | Notre Dame
Applicants are expected to have current and valid work rights in Australia.
Aboriginal and Torres Strait Islander people are encouraged to apply.
The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
Contact us
Please direct your queries regarding this role to Marcia Rodrigues, [email protected]
Unsolicited contact from recruitment agencies will not be entertained.