Senior Business Analyst

Consulting Bangalore, India

About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins. 

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About you and the role

Liferay is looking for a Sr Business Analyst to join its Global Services team. As a Sr Business Analyst at Liferay, you will work closely with clients and internal Liferay teams to develop, design, and deliver cutting-edge custom solutions for our award-winning open source Digital Experience Platform. We’re looking for people who love open source, enjoy wearing multiple hats, and want to grow with a company that’s bursting at the seams.


  • Manage project requirements and provide status updates to key project stakeholders (client and internal)
  • Ability to independently drive requirements gathering sessions with the client and Liferay stakeholders
  • Elicit and clearly document business and systems requirements
  • Understand client verticals and their impact on project feature implementation
  • Independently seek requirements in the absence of other senior members of the team
  • Support and align efforts with the Liferay dev team to meet customer and business needs 
  • Ability to prioritize sprint-level feature development work for the Liferay development team
  • Ability to breakdown features based on INVEST principles
  • Assess business process and system inefficiencies, and their impact on the Liferay solution getting delivered
  • Independently lead discovery sessions on requirements gathering to identify project scope
  • Be able to independently present project details to non-tech stakeholders
  • Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project requirements and progress
  • Participate in multiple projects by completing / updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities, and  ensuring on-time delivery of project tasks and milestones
  • Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process, and to track progress on features under development
  • Ability to work with project EMs/PMs on distilling criteria in project sizing documents
  • Ability to forecast feature completion across sprints and contribute towards project planning efforts with the PM
  • Identify ways to increase adoption and customer satisfaction
  • Deep understanding of best practices in business analysis and quality
  • Ability to multitask, stay organized, and thrive in a fast-paced work environment
  • Excellent communication, presentation, and interpersonal skills including the ability to communicate complex business requirement concepts clearly and persuasively to diverse audiences


  • Bachelor’s degree in Business, Communications, Marketing, Technology or related fields
  • 3-5 years of experience in a strategy or business analysis related role
  • Advanced experience working with Agile development teams
  • Excellent prioritization, organization, and time management skills and ability to work with minimal supervision
  • Excellent communication, presentation, and interpersonal skills including the ability to communicate complex business requirement concepts clearly and persuasively to diverse audiences
  • Knowledge and experience in communicating business requirements with distributed cross-functional teams

What We Offer

  • Salary package w/ competitive benefits according to qualifications and experience
  • Opportunities to take responsibility, grow professionally, and Stay Nerdy
  • A positive and collaborative work culture
  • Check out what employees say about us on Glassdoor 
  • Working at a leading open-source company

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.