AI Account Manager
Description
Company Overview:
At Lean Tech, we are at the forefront of innovation, harnessing cutting-edge AI and technology to drive impactful solutions for our clients. We are looking for a Senior AI Account Manager to join our team, someone who combines a deep technical understanding of AI, Machine Learning, and automation tools with strong relationship-building and project management skills. In this role, you will serve as the strategic point of contact for clients, ensuring their AI-driven projects are executed successfully and aligned with their business goals.
As a Senior AI Account Manager, you will be responsible for managing the full lifecycle of AI projects, from initial discovery and solution development to deployment and continuous optimization. You will be working closely with both internal teams and clients to ensure the successful implementation of AI solutions, such as n8n automation, Large Language Models (LLMs), ML models, and Python-based development. Your expertise in AI technologies, combined with your strong communication skills, will enable you to deliver high-impact results while ensuring client satisfaction and long-term relationships.
Position Title: Senior AI Account Manager
Location: Remote
What you will be doing:
Client Relationship Management:
Serve as the main point of contact for clients, managing relationships and ensuring customer satisfaction throughout the lifecycle of their AI projects. Establish trust and rapport with stakeholders, understanding their needs and providing tailored AI solutions that align with business objectives.
Serve as the main point of contact for clients, managing relationships and ensuring customer satisfaction throughout the lifecycle of their AI projects. Establish trust and rapport with stakeholders, understanding their needs and providing tailored AI solutions that align with business objectives.
Project Management & Delivery:
Oversee the end-to-end delivery of AI-driven projects, ensuring they are delivered on time, within budget, and meet quality standards. Manage the project timeline, scope, and resources while maintaining regular communication with clients and internal teams.
Oversee the end-to-end delivery of AI-driven projects, ensuring they are delivered on time, within budget, and meet quality standards. Manage the project timeline, scope, and resources while maintaining regular communication with clients and internal teams.
Technical Consultation & Solution Design:
Collaborate with clients to understand their technical needs and work with the AI and engineering teams to design and implement solutions using n8n for automation, LLMs for language processing, and Python for backend development. Leverage your knowledge of Machine Learning to guide clients in optimizing their AI systems and strategies.
Collaborate with clients to understand their technical needs and work with the AI and engineering teams to design and implement solutions using n8n for automation, LLMs for language processing, and Python for backend development. Leverage your knowledge of Machine Learning to guide clients in optimizing their AI systems and strategies.
AI Strategy & Optimization:
Provide strategic advice to clients on AI-related solutions and help them optimize existing systems using advanced technologies. Identify opportunities to scale AI initiatives, implement new features, and drive improvements in AI models and automation processes.
Provide strategic advice to clients on AI-related solutions and help them optimize existing systems using advanced technologies. Identify opportunities to scale AI initiatives, implement new features, and drive improvements in AI models and automation processes.
Cross-functional Collaboration:
Work closely with internal technical teams (AI engineers, data scientists, ML specialists) to ensure smooth project execution and alignment with client expectations. Communicate client requirements effectively and manage expectations throughout the development process.
Work closely with internal technical teams (AI engineers, data scientists, ML specialists) to ensure smooth project execution and alignment with client expectations. Communicate client requirements effectively and manage expectations throughout the development process.
Performance Tracking & Reporting:
Track and report on the performance of deployed AI solutions, ensuring that key performance indicators (KPIs) are met. Analyze data and client feedback to continuously improve AI strategies and deliver long-term value.
Track and report on the performance of deployed AI solutions, ensuring that key performance indicators (KPIs) are met. Analyze data and client feedback to continuously improve AI strategies and deliver long-term value.
Client Training & Support:
Provide ongoing support to clients post-deployment, including training and troubleshooting. Help clients understand the value and impact of the AI solutions provided, ensuring they are empowered to leverage these technologies effectively.
Provide ongoing support to clients post-deployment, including training and troubleshooting. Help clients understand the value and impact of the AI solutions provided, ensuring they are empowered to leverage these technologies effectively.
Requirements & Qualifications
To excel in this role, you should possess:
- Bachelor’s degree in Computer Science, Engineering, or a related field. A Master’s or advanced degree is a plus.
- Minimum of 5+ years of experience as an Account Manager, Project Manager, or in a client-facing role, with a focus on AI/ML solutions.
- Strong technical understanding of AI technologies and tools, including n8n for workflow automation, Large Language Models (LLMs), and Machine Learning concepts.
- Proficiency in Python for integrating and optimizing AI systems.
- Experience working with cross-functional teams, including data scientists, engineers, and product managers, to deliver complex technical projects.
- Proven ability to manage and deliver projects, ensuring alignment with client goals, timelines, and budgets.
- Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- Strong problem-solving skills, with the ability to address client concerns and adapt AI solutions to meet evolving business needs.
- High level of comfort with cloud technologies (e.g., AWS, Azure, GCP) and data integration tools.
Nice to Have Skills
- Experience with additional AI tools and frameworks (e.g., TensorFlow, PyTorch, Hugging Face).
- Familiarity with AI ethics, governance, and compliance practices.
- Certifications in AI/ML or related fields are a plus.
- Experience with DevOps practices for AI and automation.
Soft Skills
- Leadership capabilities with a focus on fostering a collaborative environment and mentoring team members.
- Ability to influence and guide clients in AI strategy, providing both tactical and strategic advice.
- Proactive and client-centric mindset, with a track record of successfully managing client expectations and relationships.
- Exceptional organizational and time-management skills, with the ability to handle multiple projects simultaneously.
Why you will love Lean Tech:
- Join a powerful tech workforce and help us change the world through technology
- Professional development opportunities with international customers
- Collaborative work environment
- Career path and mentorship programs that will lead to new levels.
Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.