Working Student Community Management
Job ID 2024-7747
Description
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
As a Working Student Community and Medical Education (m/f/d) you will play a key role in maintaining and developing our community of doctors. Your focus will be on various projects e.g. verifying newly registered doctors, answering questions from our users and contributing to the user journey for medical education events. At the same time, you will gain exciting insights into the world of digital health
WHAT YOU CAN EXPECT
- Verification of new doctors: checking registration data and ensuring that only professionals have access to the platform
- Support in maintaining the medical community by actively helping users via email and during live events
- Project management: Contribute to the user journey by helping build event pages and educational pages
- Communication: Contact person for community members who need support
- Collaborate with the team to continuously improve the user journey
- Opportunity to take on smaller projects within the education team
WHAT YOU BRING
- You are an enrolled student (m/f/d) in the field of medicine, natural sciences, health management or a comparable degree program.
- You are able to work in a structured and careful manner, especially when it comes to checking data, texts etc.
- Friendly and open demeanor, also in written communication with community members.
- Interest in digital health and enjoy being part of an innovative community.
- At best some experience in customer service, community management or project management
- Spoken and written German C1 or better
- Ideally you are located in the Munich area
WHAT WE OFFER YOU
- Flexible working hours that are perfectly compatible with your studies
- The opportunity to work from a home office or at our location in Munich.
- Exciting insights into the field of community engagement, medical education and the digital health industry
- A dynamic team that supports you in your personal and professional development.
WHAT WE DO AT COLIQUIO
With 190,000 registered users, coliquio is the largest community for doctors in the German-speaking world. In agile, cross-functional teams, we develop projects and new products with a clear goal: more dialogue for better medicine - within the medical profession, but also between the medical profession and the pharmaceutical industry. We create an environment in which practice-relevant medical knowledge is easily accessible and available when it is really needed.