Director of Project Management
Description
Responsibilities
Team Management
- Directly manage and supervise one or more development team
- Act in an expert capacity for multiple products and solutions
- Establish and carry out team goals in service to Tyler Wisconsin’s business plan
- Direct and manage team resources efficiently and effectively and in service to Tyler Wisconsin’s business goals
- Oversee professional development of team members
- Work closely with Director of Development to align staffing needs/resources
- Set priorities and define expectations for development teams
- Supervise, train and, develop staff
- Support and ensure teams are meeting key timelines and milestones
- Establish project management guidelines and processes
- Manage awards and grant submissions
Government Customer Relationship Management
- Oversee partner relations and foster a positive image of Tyler Wisconsin as a service provider
- Problem solve and troubleshoot issues/problems for partners when appropriate and necessary
- Establish appropriate communication protocols and parameters for servicing those relationships
- Responsible for global project pipeline and reporting regularly to the General Manager and the Tyler Wisconsin management team
- Responsible for understanding and interpreting business objectives and aligning project development activity with business priorities and strategies
- Oversee the project definition, requirement, and development process in coordination with software development and Director of Development
- Responsible for identifying, improving and/or correcting product development process in coordination with software development and Director of Development
- Serve as a member of the Tyler Wisconsin management team comprising of the General Manager, Director of Development, Director of Product Management, and Director of Operations
- Project management for key internal and external projects
- Compliance with Sarbanes-Oxley Act, DSS/PCI, and other industry standards
- Create updates and presentations for the eGovernment team
- Support yearly budget and month end processes
- Other responsibilities assigned by manager
- Some travel may be required
Qualifications
- Degree, or equivalent, preferred in area of specialty
- History of managing multiple long term development projects
- Ten years of project management experience
- Ability to manage and prioritize multiple projects
- Experience communicating with high level partners and stakeholders
- Experience creating Project Management standards and improving processes