Director of Business Operations/Chief of Staff

Operations Management Bellevue, Washington


About ProbablyMonsters™ Family of Studios

ProbablyMonsters Family of Studios is developing 3 simultaneous AAA games in multiple genres. Since our launch in 2019, we have built 3 teams . Firewalk™ is working on a new multiplayer game to be exclusively published by PlayStation. Cauldron™ is developing a single-player, adventure-driven game and our RPG Team has a next-gen open-world experience in progress.
We recently announced the largest Series A raise in game development history at $200 MILLION to continue building long-lasting game studios. We are committed to providing our teams with the resources and creative environment needed to foster stable, rewarding, and life-long careers. Our Monster mindset of people-first, our ethos of predictable excellence, and our purpose of inspiring a healthier industry has attracted 230 like-minded professionals who unapologetically defend the sustainable home we have built together.

We are looking for a Director of Business Operations and Chief of Staff to the CEO, to drive operational excellence, delivering on strategic priorities while fostering a people-first culture.

Who You Are:

  • You are a high performer with a passion for bringing teams together and visions to life.
  • You have the ability to think strategically at a macro level and effectively develop key processes, procedures, and communications that facilitate business planning and execution.
  • You have strong people skills and financial acumen, direct and clear communication skills, and the ability to build simple and comprehensive business review materials.

What You Will Do:

Business Processes and Procedures:
  • Develop and improve processes to run the business efficiently.
  • Identify issues that impede cross-group success and provide solutions.
  • Identify opportunities to create cross-group collaboration and synergies.
  • Orchestrate team design integration and facilitate implementation of organizational plans.
Strategic Planning:
  • Lead the end-to-end top-level Predictable Excellence planning cycle to help the business focus.
  • Establish and drive the rhythm of business (ROB) including quarterly budget meetings, next fiscal year planning, and core priority setting/reports for the CEO.
  • Ensure coordination with finance and corporate strategy processes and timelines.
  • Track cross-organizational performance against budget and KPIs to help connect the moving parts in a very dynamic and fluid environment, identifying potential risks and opportunities.
  • Drive the evolution of the business through the simple and clear roll-out of key initiatives.
  • Maintain master calendar for all planning meeting dates, deliverables due dates, and work backs.
  • Manage all administrative staff to ensure timely, resources, calendars, and budgets are contributing to the organization’s strategic goals.
Internal Communications & Culture:
  • Help champion a culture of respect, trust, inclusion, and accountability with the ethos of predictable excellence and gamer empathy at all levels of the organization.
  • Partner with internal teams on corporate award cycles, anniversary celebrations, global morale quarterly events, training, and learning, giving campaigns, listening systems.
  • In partnership with the internal HR & PR team drive internal communication strategy and vehicles including weekly newsletters, all-hands meetings, and key milestone monthly integration meetings for the leadership team.
  • Manage the monthly update of the share point as the global channel across the organization.
Special Projects:
  • Drive high-impact cross-team projects as needed to meet the changing business environment and ensure the team is achieving commitments.

Minimun Qualifications:
  • 10+ years of strategy, consulting, or business planning experience in a technology or marketing organization, preferably in start-ups post-Series A funding.
  • 5+ years of leading operational excellence juggling multiple, highly complex workstreams.
  • Exceptional cross-group coordination at all levels.
  • Strong analytical, financial acumen, and communication skills with the ability and maturity to influence across leadership teams.
  • Strong project management skills and ability to lead multi-discipline concurrent work streams.
  • Exceptional decision-making, conflict resolution, problem-solving, and negotiation skills.
  • Works with a high degree of accountability, and integrity.
  • Bachelor’s degree in Business, Computer Science, MBA a plus.