Security Officer/Front Desk Reception

Operations Management Bellevue, Washington


Description

About ProbablyMonsters™ Studios

ProbablyMonsters Studios is a developer-led independent game company with the mission to unite, guide, and empower talented teams to create exceptional original games while thriving in stable and meaningful careers.

Our 3 studios are each developing an original game:

• Firewalk™ is working on a new multiplayer IP to be exclusively published by PlayStation
• Cauldron™ is developing a single-player, adventure-driven game
• Our RPG Team is creating a next-gen co-op RPG

We recently announced the largest Series A raise in gaming history at $250 million, which provides our teams with the resources and creative environment needed to foster stable, rewarding, and life-long careers .

The Role

We are looking for a Security Officer/Front Desk Reception to be responsible for protecting personnel, company property, safety and maintaining a high level of discretion and confidentiality. This role will also include overseeing all front desk reception tasks during normal business hours.

Who You Are

  • Be keenly alert at all times to surroundings alerting all employees and other team members to possible threats or situations requiring immediate attention.
  • Is able to deal with a stressful environment; maintains calm demeanor during emergencies.
  • Able to make quick, concise decisions while managing many tasks at any one time.
  • Adhere to highest confidentiality standards.
  • Proficient with computers to include utilizing Microsoft programs such as Word, Excel, PowerPoint and Outlook.
  • Thrives in a team environment.
  • Excellent communication and problem-solving skills.
  • Organized
  • Flexible
  • Team Player
  • Follows instructions

What You Will Do
  • Maintain situational awareness regarding individuals, packages, assets, events, body language, and behaviors with a security mindset.
  • Observe and report suspicious or unusual activity or circumstances and informs the supervisor.
  • Excellent customer service skills to interact effectively with a diverse group of people, stay calm under pressure, and provide cheerful assistance to others.
  • Report maintenance and safety issues to the appropriate staff members.
  • Receive packages and process correspondence to ensure delivered package (s).
  • Maintain a daily log of requests and ensure all needed forms are properly maintained/stored.
  • Allows access to clients, vendors, visitors, and contractors in accordance with access control policies. Activate/Deactivate employee badges as needed.
  • Excellent knowledge of security protocols.
  • Provides safety escorts for clients, vendors, visitors, contractors, and guests when required.
  • Spot check security compliance during client moves, maintenance, or events.
  • Prepare and complete incident reports and correlating documentation.
  • Perform other job-related duties as assigned.
  • Enforce policies/procedures related to facilities and safety.
  • Excellent knowledge of security protocols.

Qualifications
  • A high school diploma or G.E.D. test certificate required
  • A valid driver’s license
  • Experience in the military, criminal justice, or law enforcement is an asset
  • Physically able to lift up to 50 pounds, stand or sit for long periods
  • Customer service: 1 year (Preferred)

Our commitment to you
  • A people-first culture founded on respect, trust, approachability, and accountability.
  • A stable home that values your potential, deeply cares about your work-life balance, and is committed to investing in your craft and long-term career.
  • Competitive benefits package including health and family benefits, employee assistance program, flexible and paid time off, financial benefits and professional and personal development.