Field Quality Engineer

Quality Assurance Shenzhen, China


Field Quality Engineer 

Job Responsibilities:

    • Directly interface with automotive customer Supplier Quality Engineers to collaborate on PI product quality topics
    • Assist PI Sales team in on customer quality matters
    • Lead 8D investigations into quality issues affecting customers in region
    • Obtain failure analysis data and results and prepare final customer facing 8D reports (English and or Mandarin)
    • Support customer PPAP and documentation requests
    • Facilitate and manage problem resolution with support from Engineering teams in company headquarters
    • Visit customers as necessary to resolve customer satisfaction issues arising from product quality issues.
    • Direct experience in automotive customer interface on resolution of integrated circuit quality problems.
    • Direct Experience managing 8D investigations and creating 8D reports
    • Manage customer quality issues in a manner that helps improve customer’s perception of company’s quality.
    • Business level language proficiency in Mandarin and English


    • B.S. degree in electrical engineering, Candidates with MSEE will be given preference.
    • 8 years of engineering problem solving experience with semiconductor products