Field Quality Engineer
Description
Field Quality Engineer
Job Responsibilities:
- Directly interface with automotive customer Supplier Quality Engineers to collaborate on PI product quality topics
- Assist PI Sales team in on customer quality matters
- Lead 8D investigations into quality issues affecting customers in region
- Obtain failure analysis data and results and prepare final customer facing 8D reports (English and or Mandarin)
- Support customer PPAP and documentation requests
- Facilitate and manage problem resolution with support from Engineering teams in company headquarters
- Visit customers as necessary to resolve customer satisfaction issues arising from product quality issues.
- Direct experience in automotive customer interface on resolution of integrated circuit quality problems.
- Direct Experience managing 8D investigations and creating 8D reports
- Manage customer quality issues in a manner that helps improve customer’s perception of company’s quality.
- Business level language proficiency in Mandarin and English
Qualifications:
- B.S. degree in electrical engineering, Candidates with MSEE will be given preference.
- 8 years of engineering problem solving experience with semiconductor products