Sr. Manager, Salesforce Test Engineering

Information TechnologyRemote, United States Chicago, Illinois


Company: Oak Street Health 

Company: Oak Street Health

Title: Sr. Manager, Test Engineering - Salesforce 

Role Description:

We are currently looking for a talented, experienced Software Quality Engineering leader with leadership/communication skills and a passion for testing software for our growing organization.  As a Sr. Manager, you will have an impactful contribution in the delivery of Salesforce Strategy & Operations.  Testing solutions that optimize the sales & service team’s workflows and help drive efficiency. The Salesforce Test Engineering team supports Salesforce development team members at all levels and serves as a go-to resource for all Salesforce test best practices. You will be utilizing modern methodologies and open-source tools, and will be empowered to push the boundaries of Quality Engineering as we seek to deliver applications that will directly and immediately impact the experience of our teams and our patients 

Core Responsibilities:

  • Overall leadership for software quality across the enterprise

  • Lead Salesforce testing team supporting all projects and deliverables

  • Assist with establishing the testing practice for Salesforce test engineering team 

  • Participate in scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment

  • Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation to service owners

  • Work with the Development team, QA and DevOps engineers and Product owners in both agile and waterfall methodologies.

  • Document and interact with business and technology stakeholders / team members as necessary

  • Provide testing strategy and leadership including the implementation of automated testing frameworks

  • Define and implement metrics and reporting at all phases of SDLC to track quality of software product delivery

  • Supervise growing QA team on testing practices to ensure rapid and accurate completion of assigned tasks

  • Support testing deliverables on assigned team along with deliverables of Salesforce test engineering team

  • Define and implement metrics and reporting at all phases of SDLC to track quality of software product delivery 

  • Partner with technical team to bring releases to life and ensure they meet our standards

  • Drive bug prioritization and work cross-functionally with Product and Engineering Managers

  • Collaborate closely with key stakeholders to explain and verify defects

  • Other duties as assigned

What are we looking for?

  • Strong hands-on leadership and analytical problem-solving skills with the ability to adapt in a fast paced environment

  • Strong communication skills, both written and oral

  • Self-motivated and creative problem solver with ability to consider alternative and diverse perspectives

  • Application testing experience with hands-on designing, testing complex applications leading into zero/minimum prod issues. Demonstrated ability to translate business requirements into test cases and through to implementation

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, relevant technical field, or equivalent practical experience

  • 10+ years testing Salesforce applications on Cloud

  • 7+ years of Management experience

  • Extensive experience testing API testing and automation

  • 10+ years’ experience with automation testing development for Salesforce products

  • Proficiency with one or more of the following programming languages/frameworks - Javascript, Python, JAVA

  • 6+ years’ experience with testing tools like Cypress, SOAP UI, Ready API, open source tools  

  • 10+ years’ experience with Test Case Preparation and Execution

  • Excellent Communication, Time Management, Reporting and Analytical Skills

  • Use of standards for automation testing, documentation, release and configuration management

  • Takes a Design First approach to test automation.

  • Experience working in an Agile/Devops environment.

  • Experience working with source code and CI tools and processes 

  • Familiarity with Azure DevOps, JIRA, TestRail is preferred

  • Sound knowledge of QA methodology and Agile frameworks

  • Strong team ethics and team player

  • Focus and desire to deliver high quality service.

  • Ability to manage deadlines and deliverables to ensure timely bug fixes

  • Ability to communicate clearly to stakeholders

  • Experience with application testing in cloud environments

  • US work authorization

  • Someone who embodies being Oaky

What does being Oaky look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities, and focused on the quality of care over volume of services. We are an organization on the move! With over 200+ locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.

Oak Street Health Benefits: 

  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients

  • Paid vacation, sick time, and investment/retirement 401K match options

  • Health insurance, vision, and dental benefits

  • Opportunities for leadership development and continuing education stipends

  • New centers and flexible work environments

  • Opportunities for high levels of responsibility and rapid advancement


Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

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