Engineer I, Site Reliability

Information Technology Chicago, Illinois


 Company: Oak Street Health 

Title: Engineer II, Site Reliability Engineer

Location: Chicago

Role Description:

As a Site Reliability Engineer, you will be instrumental to the stability and performance of a new kind of platform for healthcare, one built specifically for the clinical team. From design to implementation, you will partner with our stellar software engineering teams in a fast-paced, agile environment to transform ideas into a reality.  Utilizing modern methodologies and open source tools, you will be empowered to set the engineering excellence standards as we seek to deliver applications that will directly and immediately impact the experience of our teams and our patients. 

Core Responsibilities:

  • Review systems to identify and implement the necessary telemetry, monitoring and alerting for proactive and reactive management. 

  • Partner with Product and AD to define/review Service Level Objectives and Service Level Agreements. 

  • Participate in design reviews to ensure solutions can meet SLO's / SLA's.

  • Design and automate performance and resiliency test cases in partnership with application development and infra teams.

  • Identify and eliminate manual repeatable tasks with automation or application enhancements partnering with development. 

  • Other duties, as assigned.

What are we looking for?

  • Bachelors or Relevant industry experience

  • Minimum of 3 years of development experience in consumer facing products leveraging cloud native technologies 

  • Experience automating pipelines using continuous delivery tools.

  • Experience with system monitoring, alerting and observability platform tools and best practices. 

  • Experience with capacity planning and management.

  • Experience with resilient systems, resiliency testing and design best practices.

  • Experience with nonfunctional requirements along with SLO's/ SLA's.

  • Preferred: Our Tech Stack – Istio, Grafana Labs,.NET Core, Confluent Kafka, Mongo, gRPC, AKS, Docker, Azure

  • Preferred: Experience managing Kubernetes clusters in a production environment

  • Preferred: Experience monitoring applications at scale using Microservices

  • US Work Authorization

  • Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.

Oak Street Health Benefits: 

  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients

  • Paid vacation, sick time, and investment/retirement 401K match options

  • Health insurance, vision, and dental benefits

  • Opportunities for leadership development and continuing education stipends

  • New centers and flexible work environments

  • Opportunities for high levels of responsibility and rapid advancement


Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

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