Director, RBE Clinical Innovation
Description
Company: Oak Street Health
Title: Director, RBE Clinical Innovation
Location: Downtown Chicago (30 W. Monroe St.) / Remote
Role Description:
The Director, RBE Clinical Innovation is responsible for overseeing the ideation, design, build, and implementation of new clinical interventions that improve patient experience, quality, and total cost of care. In this role, the Director will collaborate with Oak Street Health, Signify Health, Aetna, and the broader CVS Health teams to expand the suite of interventions applied to RBE attributed patients while ensuring quality and efficiency in operations.
Core Responsibilities:
Support year-over-year improvement in attributed patient experience, quality, and total cost of care by activating both interventions that exist elsewhere in the organization and can be applied to the RBE, as well as interventions newly built and applied specifically to the RBE population
Continuously improve performance of owned interventions through proactive identification and execution on operational opportunities
Engage cross-functionally with CVS Health entities (Oak Street Health, Signify Health, Aetna, Retail Health, etc.) to ensure smooth design, build, and implementation of interventions
Problem solve with aforementioned stakeholders to create sustainable clinical solutions
Manage multiple clinical intervention project plans to ensure efforts stay on track for deadlines and prepare updates and read-out on project progress
Manage technology, dashboards, and metrics related to new clinical intervention operations while partnering with leadership to seek opportunities for improvement
Other duties, as assigned
What are we looking for?
Proven project management skills
Strong analytical, problem solving, group facilitation, and presentation skills
Outstanding written and verbal communication skills and customer service orientation
Ability to excel in a fast-paced environment, working through details quickly and staying focused on goals and deliverables
Ability to strive in a matrix organization and desire to continually demonstrate teamwork and embrace opportunities to collaborate
A flexible and positive attitude, oriented toward accountability
Project management experience
Bachelor's degree
Experience in healthcare operations preferred, but not required
US work authorization
Someone who embodies being Oaky
What does being Oaky look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to Rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patientâs communities, and focused on the quality of care over volume of services. Weâre an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health